Full Time Cleaning/Housekeeping/Custodian Position

PURPOSE

Maintain the cleanliness of Mall of America while providing a memorable shopping and entertainment experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clean and maintain mall common areas, including emptying trash, mopping, dusting, and cleaning tile floors, escalators, elevators, furniture, and fixtures.

Respond to radio calls for wet spills, including clean up and placing wet floor signs.

Clean restrooms including sinks, toilets, stalls, mirrors, walls, floors, biohazards and stocking of supplies.

Use radio to communicate and respond to team members and leaders.

Clean elevators; involving cleaning in semi‑enclosed space.

Clean transit station interior, including restrooms, common area, and dusting lockers.

Ensure safe practices while cleaning up broken glass, sharps and biohazard in common area, restrooms, food courts, and transit.

Responsible for organizing and transporting a cleaning supply cart.

Patrol common areas during mall hours; cleaning and removing litter, graffiti, stickers, gum etc.

Clean entrance vestibules and skyways.

Clean food court areas, including cleaning and bussing tables, changing garbage, sweeping, mopping, rearranging and resetting furniture daily.

Recirculate food court trays to tenant spaces.

Clean amusement park common areas, including queue lines, garbage cans, wet spills, and restrooms.

Complete daily restroom checklists and cleaning logs; return to supervisor.

Represent MOA and provide excellent customer service.

Maintain an understanding of MOA geography to assist guests and answer questions daily.

Work a flexible schedule including nights, weekends, and holidays.

Additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Must be at least 16 years of age.

Previous housekeeping experience, preferable commercial cleaning, preferred.

Previous retail experience, preferred.

Able to tolerate extended periods of walking and standing.

Basic written and verbal communication.

Good customer service skills.

Previous experience operating commercial cleaning equipment, preferred.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the team member will frequently be required to speak and listen to guests, tenants and co‑workers in order to understand their needs, respond, react and communicate a solution. Team member must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a team member and guest needs their attention. Specific vision abilities required by this job include frequent close vision, peripheral vision, depth perception, and ability to adjust focus. Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, bright lights, colors, motion, hot/cold temperatures, and other visual stimuli.

Walk: Continuously, about 90% of the time

Stand: Continuously, about 90 % of the time

Sit: Rarely, about 5% of the time

Bend/Stoop: Occasionally, about 60% of the time

Kneel/Squat: Rarely, about 5% of the time

Climb: Rarely, about 5% of the time

Lift/Carry

Less than 10lb: Frequently, about 75% of the time

11-25lb: Occasionally, about 40% of the time

26-50lb: Infrequently, about 20% of the time

Push/Pull: Frequently, about 75% of the time

Twist: Occasionally, about 60% of the time

Reach above shoulders: Infrequently, about 25% of the time

Reach at or below shoulders: Frequently, about 70% of the time

Reach at/below waist: Occasionally, about 40% of the time

Dexterity: Frequently about 80% of the time

Use of both hands is needed to perform duties and maintain safety standards

BENEFITS

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one‑of‑a‑kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation.

EEO STATEMENT

Mall of America is an equal‑opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

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