NETWORK IT SUPPORT TECH

Electrosoft Services, LLC is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, Zero Trust, digital engineering and transformation, and enterprise AI and intelligent automation. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel– and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together, fun group activities ranging from escape rooms to miniature golf, and much, much more. Network Administrator

We are seeking a highly skilled and experienced Senior Network Administrator to join our IT team. The Senior Network Administrator will be responsible for VOIP systems and Cisco IP Phone with ISE and experience implementing, and maintaining the organization's network infrastructure, ensuring optimal performance, security, and reliability. The ideal candidate will possess extensive knowledge of networking technologies, strong problem-solving skills, and the ability to manage complex network environments.

Network Design and Implementation:

Design, deploy, and manage network infrastructure, including LAN, WAN, VPN, and wireless networks.

Configure and Monitor Cisco IP Phone with ISE Systems

Implement network solutions that align with the organization's strategic goals and objectives.

Evaluate and recommend new networking technologies and solutions to improve performance and efficiency.

Network Maintenance and Support:

Monitor network performance and troubleshoot network issues to ensure minimal downtime and optimal performance.

Perform regular network maintenance tasks, including firmware updates, patch management, and hardware replacements.

Provide technical support and expertise to resolve network-related issues and outages promptly.

Implement and manage network security measures, including firewalls, intrusion detection/prevention systems, and encryption.

Conduct regular security assessments and vulnerability scans to identify and mitigate risks.

Develop and enforce network security policies and procedures to protect organizational data and resources.

Network Optimization:

Analyze network traffic and performance metrics to identify bottlenecks and areas for improvement.

Optimize network configurations and implement quality of service (QoS) policies to ensure efficient data flow.

Collaborate with other IT teams to optimize network-related aspects of applications and services.

Maintain detailed documentation of network configurations, changes, and procedures.

Generate regular reports on network performance, security incidents, and maintenance activities.

Develop and update disaster recovery and business continuity plans for network infrastructure.

Mentor and provide guidance to junior network administrators and IT staff.

Collaborate with cross-functional teams, including systems administrators, developers, and security professionals, to support IT projects and initiatives.

Participate in planning and execution of IT infrastructure projects and upgrades.

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).

Minimum of 7-10 years of experience in network administration, with at least 2 years as VOIP administrator.

Proven experience in designing, implementing, and managing complex network environments.

Proficiency with networking technologies and protocols (e.g., Experience with network hardware (e.g., Knowledge of network security best practices and tools (e.g., Familiarity with wireless networking technologies and management.

Relevant certifications such as Cisco Certified Network Professional (CCNP), CompTIA Network+, Certified Information Systems Security Professional (CISSP), or similar.

Office environment with occasional on-call duties for after-hours support.

Electrosoft is an Equal Opportunity Employer/Veterans/Disabled

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