Caseworker - Human Services

SUMMARY Under the supervision of a Clinical Social Work Manager, or the designated Social Worker BSW, assists patients and families in resolving broad, medically related problems by locating and coordinating appropriate personal, hospital, community and financial resources, within a specialty service area. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES PRINCIPAL DUTIES AND RESPONSIBILITIES Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible and high-value services within the environment of a comprehensive integrated academic health system. Provides patient and family information to appropriate hospital personnel and community agencies in order to assist in resolving identified issues. May participate in departmental studies and projects to include planning and coordinating activities. Maintains list of hospital and community services and resources. Assists in the resolution of practical problems of daily living and other concrete services, including transportation, housing, education and training, etc. Arranges and coordinates connective referrals to appropriate community agencies and programs. Functions for Social Work Coordinators who work in psychiatry or other specialty areas may also include: With the health care team, planning and executing discharge plans, including coordination of placement in a variety of settings. MINIMUM QUALIFICATIONS BASIC KNOWLEDGE Bachelors Degree in Social Work from a school accredited by the American Council on Social Work Education. A Bachelor’s degree in a related field may be considered when accompanied by at least one year of relevant experience in managed care activities. Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

EXPERIENCE One year professional experience working in health care setting or human service agency preferred. For Coordinator positions involving utilization review activities, experience with managed care desirable. Knowledge of health care and health care delivery systems. Analytical skills necessary to evaluate patients’ concrete needs and to formulate and implement a treatment plan. Interpersonal skills to effectively interact with patients, families, medical staff and outside agencies in providing services.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Normal office environment with some exposure to patient care environments.

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Monday - Friday 8:00a-4:30p

Work Shift: