HR Generalist (Headquarters)

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Job Description

Job Location: Main Office Jonesboro, AR

Riceland Overview

Riceland Foods and its family farmers have provided the world with wholesome, nutritious rice since 1921. Grown in the United States, our rice is known for its high quality and versatility, and that's why Riceland has become a trusted brand around the globe. Riceland is a cooperative, which means we are owned by our 5,500 family farmer members who are also our stockholders and growers.

Company Mission Statement

Riceland, a farmer owned cooperative, helps farmers feed the world, sustainably.

Role Summary

The Human Resource Coordinator plays a vital role in supporting the day-to-day operations of the Human Resources department. This position is responsible for ensuring accurate documentation, smooth onboarding experiences, and responsive employee support. It involves administrative tasks, communication duties, and coordination with other teams to maintain efficient HR service delivery.

Key Responsibilities

Facilitate the onboarding process by preparing and processing employee documentation.

Host new hire orientation sessions to welcome employees and communicate key company policies.

Provide responsive customer service to employees by addressing HR-related questions and requests.

Assist in completing and verifying I‑9 documentation and maintain accurate records.

Process employee terminations within the ADP system.

Coordinate drug testing and physical paperwork for new hires.

Support employees during open enrollment and respond to questions regarding insurance plans and other benefits.

Answer incoming phone calls and direct inquiries to appropriate HR staff or departments.

Perform general office duties including scanning, photocopying, mailing, and emailing documents.

Maintain organized and up-to-date digital employee records.

Draft and prepare HR-related correspondence as requested.

Manage incoming and outgoing mail as needed.

Collaborate with staffing agencies to support hiring efforts across departments.

Take on additional HR-related tasks and projects as assigned.

Qualifications & Skills

Strong verbal and written communication abilities.

Outstanding interpersonal and customer service skills.

High attention to detail with excellent organizational capabilities.

Solid understanding of HR principles, practices, and procedures.

Ability to manage multiple tasks in a fast-paced, deadline-driven environment.

Proficient in Microsoft Office Suite and HRIS platforms.

Education Requirements

Bachelor's degree preferred in human resources or related field or equivalent experience.

HRIS Software experience required.

At least two years’ related experience required.

Company Benefits and Incentives

Medical insurance with low premium

Free dental with medical insurance enrollment

Vision insurance with low premiums

Free basic life insurance, up to 3x basic annual earnings

Voluntary term life (rates depend on the age and salary of the employee) Long-term disability.

Free short-term disability

Accident insurance, for unexpected healthcare expenses due to accidents

Employee Assistance Program

Critical illness insurance

401 K with company match 4% of an employee's 5%

Paid training programs.

Equal Opportunity Employer

Riceland Foods is an Equal Opportunity Employer

Riceland Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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