Healthcare Front Desk Receptionist Part Time

Receptionist (Part-Time)
Be the friendly face of Complete Care at Nazareth
Receptionist will work Tuesdays, Thursdays and Fridays-No Weekends
Complete Care at Nazareth is a respected pillar of the Stoughton, WI community, dedicated to improving the lives we touch through high-quality healthcare and extraordinary compassion. As our Receptionist, you will be the welcoming face of our facility and play an essential role in creating a positive experience for residents, families, visitors, and staff.
We're looking for a dependable, professional, and compassionate individual to join our administrative team. If you enjoy helping others, thrive in a fast-paced environment, and take pride in providing exceptional customer service, we'd love to meet you.
Meaningful Work: Be the first point of contact for residents, families, and visitors while helping create a warm and welcoming environment.
The Receptionist provides exceptional front desk customer service by greeting visitors, answering inquiries, managing incoming calls, and supporting daily administrative operations. This role is essential to maintaining a welcoming, organized, and secure environment while delivering outstanding customer service with professionalism and compassion.
Operate the telephone switchboard by answering, screening, and forwarding calls, taking accurate messages, and providing information as needed.
Welcome residents, families, visitors, vendors, and staff with professionalism and courtesy.
Direct or escort visitors to their destination within the facility.
Assist residents, family members, employees, and guests with questions and requests.
Perform general administrative duties, including data entry, filing, copying, and word processing.
Maintain facility security by monitoring visitor access, sign-in logs, and surveillance systems.
Receive, sort, and distribute incoming mail, packages, and deliveries.
Maintain confidential records and filing systems.
Report resident concerns or unusual situations to the Administrator promptly.
Monitor office and reception supply inventory and place orders as needed.
Maintain the reception area in a clean, organized, and professional manner.
Ensure proper use and care of office equipment and supplies.
Perform other administrative duties as assigned.
High school diploma or equivalent required.
Previous receptionist, administrative, or customer service experience preferred.
Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
Ability to move throughout the facility during the workday.
Ability to communicate clearly in English, both verbally and in writing.
Ability to assist during emergency situations, including resident evacuation if necessary.