CNA - Medical Care

Certified Medical AssistantJoin a team that cares for your community – and for you!At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.Full-Time401(k)Health InsurancePaid Time OffPaid HolidaysVision InsuranceHealth Savings Account (HSA)Dental InsuranceLife InsuranceDisability InsurancePart-Time401(k)Paid Time OffPaid HolidaysCOMPENSATION INFORMATIONActual compensation may vary depending on job-related knowledge, skills, and experience.Job SummaryThe Certified Medical Assistant will work as a member of a strong team to provide care for the comfort and well-being of patients. They assist in the delivery of professional medical care to the clinic population in accordance with Allergy Partners policies and procedures. Certified Medical Assistants document assessments, care delivery, patient condition, reactions, and progress, while working as a liaison between providers and patients. Additionally, they provide and reinforce patient and family teaching/counseling as requested by provider and conducts administrative duties that further patient care.Provides assistance to physicians when requested.Performs allergy prick testing and/or intradermal testing as ordered by physician.Prepares and maintains supplies and equipment for testing and treatment.MA may obtain blood samples, buccal samples, genetic materials, etc. as ordered by Physician/APP as allowed by state regulations.Monitors patient's medical status for possible adverse reactions following receipt of allergy injection.Maintains emergency equipment, including oxygen, crash cart, etc.Answers patient-related telephone calls and responds according to clinical protocol.Schedules radiology/lab tests for patients per physician/provider direction.Maintains clinical supply stock and medication samples.Completes appropriate documentation in patient's electronic medical record to ensure the medical record accurately reflects all services personally provided in accordance with Allergy Partners policies and guidelines.Business OperationsMaintain office operations, including opening/closing protocolsEnsure accurate insurance verification, billing, and codingOversee clinical supply and inventory managementCollaborate with physicians on process improvements and provider schedulingManage daily financial processes including deposits, petty cash, and collectionsReview accounts receivable reports and ensure timely claims resolutionOversee medical record compliance and release processesSupport marketing initiatives and community engagementPrepare and review financial/management reports with physicians and Regional Operations ManagerOther ResponsibilitiesMaintains patient confidentiality; Maintains detailed knowledge of practice management and other computer software as it relates to job functions.Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.Performs all other tasks and projects assigned by the Practice Manager.Complies with regulations, policies and procedures in the clinical area, according to all applicable state and federal laws.May also be cross trained on front office activities such as answering phones, scheduling patients, taking payments, and other administrative activities.QualificationsQualifications & ExperienceA minimum of one year of experience in a medical practice is preferred. Understanding of OSHA guidelines for ambulatory practices.Understanding of medical record documentation standards.Understanding of medical coding based on the medical record notes to ensure accurate billing.Comfortable using email and interacting with Internet applications.Knowledge of electronic medical records, practice management and word processing software.Educational Requirements• High school diploma required.• Normal visual acuity and hearing are required. Working ConditionsEmployee may have exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, needle sticks and other conditions common to a clinic environment.