Customer Service Officers

About Us Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
Our Mission Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
We are seeking a professional and customer service focused Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.
Hours Monday to Friday 9:00a.m to 6:00p.m
Essential Job Responsibilities Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
Copy Services includes accurately producing copy, print and scan projects per written instructions
Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed
Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
Qualifications & Requirements High School Diploma or GED
1+ work experience in a customer services field
Compensation The Compensation range for this role is 20.00 to 23.00 USD per hour. Benefits Medical insurance
Dental insurance
401(k) retirement plan
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.
We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.
Collaboration We understand that working together yields the best results and that our parts are better together. Follow Us LinkedIn

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