Head of Operations Management (m/w/d)
Onehourpittsburghpa
Bonus based on performance
Flexible schedule
Training & development
As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a crucial role in overseeing our daily operations, ensuring top‑n‑quality service delivery to our valued customers. Oversee daily operations to ensure efficiency and high-quality service delivery.
Manage scheduling, dispatching, and coordination of HVAC technicians.
Monitor and improve operational performance metrics and KPIs.
Develop and implement training programs for staff to enhance skills.
Handle customer inquiries and resolve any service‑related issues promptly.
Ensure compliance with safety regulations and company policies.
Prepare and manage budgets, forecasts, and financial reports.
Bachelor's degree in Business Administration or related field preferred.
Desired 10‑15+ years of experience in operations management, preferably in HVAC.
Strong leadership skills with a proven track record of team management.
Proficient in using operational management software and tools.
Ability to analyze data and make informed decisions.
One Hour Heating & Air Conditioning of Naperville, IL has been serving the community for over a decade, providing reliable and efficient HVAC solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for both clients and team members alike. Join us and be part of a company that values integrity, innovation, and teamwork.
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Vacancy posted 21 hours ago
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