Managing Head of Retail Sales
Music & Arts
The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards.
Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives
Stay current on financial data, inventory, and other statistics
Be sure that all products in the store are available for purchase and displayed appropriately
Oversee and manage payroll, recruiting, hiring and training of store employees
Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
Demonstrate outstanding customer service to each and every customer
We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
High School Diploma or Equivalent
~2 years of relevant work experience
3-5 years retail experience
~ Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
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