Automotive Dealership Parts Counter Sales

Automotive Parts Counterperson

DARCARS Kia of Temple Hills is now hiring for an Automotive Parts Counterperson! As the Automotive Parts Counterperson you are tasked with selling parts to customers over the counter, through the shop, on the phone, and/or online. Strong communication skills to explain parts information to customers and associates

Knowledgeable about automotive OEM parts

Experience working in the body shop a plus!

Availability to work on Saturdays

Paid Holidays and PTO

Employee discounts on vehicle purchases, parts and service repairs

Opportunities to join our community service initiatives

Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line

Pull purchased parts from stock

If the part is not in stock, determine availability and submit an emergence order if requested by the customer or tech

Answer phone calls, providing price quotes and other information

Assist outside sales reps with their orders

Verify WILL CALL and BACKORDER files weekly and return to vendors or stock those items not required

Multitask while using various online programs and communicating large orders with multiple body shop clients

Assist Service Technicians in selecting parts needed for repairs in process

Notify service desk and the customer that ordered parts have been received

Ensure that before parts can be charged out, the technician presents a repair order

Display seasonal parts and accessories in an attractive manner

Be friendly, professional and efficient when working with customers and co-workers

Provide the same high level of service to the other dealership departments, as is given to other customers

Issue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Office Manager

Advise Parts Manager when areas of the department are not in satisfactory condition

Participate in available training programs

Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.