Administrative Professional - Insurance

Administrative Lead

ZT Systems is seeking a highly organized, detail-oriented Administrative Lead to support our Customer Operations organization. You will partner closely with teams such as Finance, HR, Legal, and IT.

A key part of this position includes providing high-level executive and administrative support to the VP, Customer Operations and the leadership team, enabling smooth day-to-day operations at the leadership level. Oversee daily business operations to ensure alignment with the organizational goals and priorities.

Analyze operational performance, identify trends, and develop strategies to improve productivity, reduce costs, and optimize workflows.

Collaborate with Finance, HR, Legal, IT, and other teams.

Identify operational risks and support mitigation plans.

Support budget planning, forecasting cycles, and vendor management activities.

Administrative & Executive Support

Provide direct administrative support to the VP, Customer Operations and the leadership team.

Arrange domestic and international travel, including detailed itineraries and logistics.

Manage onboarding logistics and serve as liaison between IT, Facilities, HR, and new hires.

Associate's degree in Business Administration, Operations Management, or related field. Bachelor's degree preferred.

• 4-6+ years of experience in business operations, project management, or a similar operational role.
• Ability to transform raw data into actionable insights and compelling narratives.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong proficiency in Excel and PowerPoint; Experience driving process improvements and cross-functional initiatives.
• Familiarity with process improvement and change-management methodologies (preferred)

Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. We create value with everything we do, building the foundation of todayand transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

When you join our team, you'll gain access to a comprehensive and inclusive benefits package designed to support your well-being, financial security, and professional developmentboth now and in the future.

Compensation & Financial Security

• Performance-based annual bonus eligibility
• 401(k) retirement savings plan
• Tuition reimbursement for eligible education programs

Comprehensive medical, dental, and vision coverage with access to leading providers

• Mental health resources and employee wellness support programs-
• Company-paid life and disability insurance

Paid time off (PTO) and company-paid holidays

-Parental leave and family care support programs

Structured training programs and on-the-job learning opportunities

-Matching gifts and volunteer programs to support causes you care about

ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.