Head of Maintenance and Facility Management (m/w/d)

POSITION TITLE: Facilities Manager
DEPARTMENT: General Services
DIVISION: Facilities Management
SALARY: Negotiable
CLOSING: Until filled

Job Summary/Scope
Plans, directs, coordinates, and manages the operation, maintenance, repair, and improvement of all City-owned facilities. Responsible for developing and implementing comprehensive preventative maintenance programs, supervising facility maintenance personnel assigned throughout City departments, managing facility-related contracts and budgets, and ensuring safe, reliable, and efficient operation of municipal buildings and associated infrastructure.
Provides leadership in strategic facility planning, asset management, regulatory compliance, and capital improvement recommendations to maximize the useful life of City assets while providing exceptional service to internal departments and the public.

Essential Duties and Responsibilities

Plans, organizes, directs, and evaluates maintenance operations for all City-owned buildings and facilities.

Supervises maintenance personnel assigned to various City departments and establishes work priorities and performance expectations.

Develops and implements a comprehensive preventative maintenance program for all City facilities, including HVAC systems, roofs, plumbing, electrical systems, elevators, generators, building envelopes, fire protection systems, security systems, and other building assets.

Oversees work order management and establishes service level expectations for maintenance response.

Conducts facility inspections to identify maintenance needs, safety concerns, deferred maintenance, and capital improvement priorities.

Develops short- and long-range facility maintenance plans.

Assists in developing annual operating and capital improvement budgets related to facility maintenance and replacement.

Monitors maintenance expenditures and manage departmental budgets.

Coordinates contracted maintenance services including HVAC, elevators, fire suppression systems, security systems, janitorial services, roofing, pest control, and other specialized services.

Oversees emergency repairs and coordinates response during facility emergencies.

Maintains facility asset inventories and replacement schedules.

Develops policies, procedures, and standards for facility maintenance operations.

Collaborates with department directors to prioritize maintenance projects and minimize disruption to City operations.

Provides recommendations regarding facility improvements, renovations, energy efficiency initiatives, and lifecycle replacement planning.

Cöordinates maintenance support during special City events as needed.

Other Duties and Responsibilities

Prepares reports regarding facility conditions, maintenance activities, budgets, and capital planning.

Responds to after-hours emergencies when necessary.

Performs all other related duties as assigned.

Employee Behavior and Conduct
City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct as appropriate to the circumstances to those with whom they come into contact, both internally and externally, during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful.

Required Knowledge, Skills and Abilities

Thorough knowledge of commercial building systems including HVAC, plumbing, electrical, mechanical, roofing, structural components, building automation systems, generators, fire suppression systems, and security systems.

Knowledge of preventative maintenance principles and asset lifecycle management.

Knowledge of safety regulations, ADA requirements, building codes, and facility safety standards.

Ability to supervise, coach, and evaluate employees.

Ability to manage multiple priorities and respond effectively to emergencies.

Ability to prepare budgets and monitor expenditures.

Ability to analyze facility conditions and develop long-term maintenance strategies.

Ability to communicate effectively both orally and in writing.

Ability to establish and maintain effective working relationships with City staff, contractors, consultants, vendors, and the public.

Ability to respond to communications after working hours if needed.

Ability to communicate effectively orally and in writing.

Three years’ related work experience required.

Valid driver’s license required.

Material and Equipment Directly Used
Computer, tablet, City vehicle, communication equipment, measuring devices, ladders, hand tools, power tools, testing equipment, and various facility maintenance equipment.

Working Environment/Physical Requirements
Work is performed in both office and field environments. Requires frequent inspections of City facilities, including rooftops, mechanical rooms, crawl spaces, construction sites, and outdoor locations. Exposure to varying weather conditions, noise, dust, construction activities, and mechanical equipment. Must be able to stand, walk, climb stairs and ladders, bend, stoop, and occasionally lift up to 40 pounds. May be required to respond after normal business hours during emergencies.

Education

Bachelor’s degree in Facilities Management, Construction Management, Engineering, Public Administration, Business Administration, or a closely related field preferred.

High School diploma or equivalent required.

Minimum of three (3) years of supervisory experience preferred.

Experience managing preventative maintenance programs and maintenance personnel.

Valid Missouri Driver’s License required.

All applicants must pass a drug screening and criminal background check prior to employment.

Any job offer made by the City is contingent upon the applicant passing the drug screening and background check.

AN EQUAL OPPORTUNITY EMPLOYER

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