Head of Operations & Business Management

Lisle, IllinoisCompany: MolexCareer Field: Accounting & FinanceJob Number: 190964Apply: JobAs the Americas Region Pricing Manager, you will lead a team of pricing and commercial excellence professionals responsible for reviewing and approving pricing decisions, supporting deal desk activities, and ensuring commercial strategies are executed effectively across the Americas. Partnering closely with Sales, Product Management, Customer Service, and Operations, you will help balance customer needs with strong economic decision-making, ensuring the business wins profitable opportunities while maintaining pricing discipline. In addition to developing your team, you will drive operational excellence, oversee pricing governance, and help shape the vision and execution of the region’s pricing strategy.Our TeamYou will join a global pricing organization spanning six locations worldwide, with regional leaders responsible for driving pricing execution and capability development. The Americas team supports all Molex divisions, serving as a key partner in commercial decision-making and business growth. Our team brings diverse backgrounds from sales, customer service, product management, and commercial operations, united by a focus on collaboration, profitability, and continuous improvement.What You Will DoLead Regional Pricing OperationsManage and develop a team of Deal Desk Specialists and regional Business Partners.Establish performance expectations, operating standards, and development plans for team members.Ensure timely and accurate execution of pricing requests, quotations, contract updates, and system maintenance activities.Monitor team performance against service level agreements and operational metrics.Balance resources and workloads to support changing business priorities.Execute Commercial DecisionsCoordinate implementation of approved customer pricing actions and commercial agreements.Support execution of customer negotiations by providing data, documentation, analysis, and administrative support.Partner with commercial teams to facilitate smooth implementation of customer and divisional pricing actions.Drive Operational ExcellenceImprove speed, quality, consistency, and scalability of pricing operations.Lead Commercial Program ExecutionManage regional execution of price increases, contract updates, backlog adjustments, and customer pricing programs.Coordinate activities across Pricing, Sales, Customer Service, Product Management, and Operations.Identify execution risks and drive resolution of implementation issues.Ensure successful completion of critical commercial initiatives within established timelines.Governance and ComplianceEnsure compliance with pricing policies, approval authorities, and business controls.Maintain data quality and integrity within pricing systems and workflows.Escalate operational risks and process issues as appropriate.Performance Management and ReportingTrack operational metrics related to productivity, responsiveness, accuracy, and service delivery.Monitor execution quality and identify improvement opportunities.Maintain reporting and dashboards that provide visibility to team performance and workload management.Who You Are (Basic Qualifications)Experience in pricing operations, commercial operations, sales operations, customer service, order management, finance, or related disciplines.Experience managing operational processes and performance metrics.Demonstrated leadership through direct supervision, mentoring, cross-functional influence, or informal team leadershipStrong analytical, organizational, and communication skills.What Will Put You AheadBachelor's degree in Business, Finance, Operations, Supply Chain, Engineering, or related field.Experience with pricing and commercial systems such as Vendavo, PROS, SAP, Salesforce, or similar platforms.Experience leading operational transformation or process improvement initiatives.Experience supporting large-scale commercial programs and customer implementations.This role is eligible for variable pay, issued as a monetary bonus or in another form.Any compensation range provided for a role is an estimate determined by available market data. Hiring PhilosophyAll Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. Who We AreAs a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.Equal OpportunitiesEqual Opportunity Employer, including disability and protected veteran status.