REMOTE! CLIENT SERVICE REP

Client Success Representative
The Client Success Representative is responsible for driving revenue for Cardone Ventures by selling a high volume of Elite Edge - our introductory workshop - tickets and introducing and moving qualified business owners through our ecosystem. Our mission is to help business owners achieve their personal, professional, and financial goals through the growth of their businesses. We work in dozens of verticals and provide strategic business guidance through courses, live events, partnerships, and investments. Fully onboarded and confident in the Cardone Ventures sales process, including scripts, CRM (HubSpot), and the Elite Edge product suite.
Consistently closing an average of 6+ Elite Edge ticket sales per week through effective discovery, objection handling, and value-driven communication.
Managing a personal pipeline of qualified prospects with accurate HubSpot notes, timely follow-ups, and proactive participation in sales training and call reviews.
Exceeding individual performance goals: 7+ weekly ticket sales, 70% onboarding booking rate, and 70% of clients scheduled into event dates.
Recognized for top-tier performance, strong alignment with Cardone Ventures' culture, and the ability to independently manage a full outbound sales cycle.

Engage with clients over the phone, effectively utilizing sales strategies to close deals.
Sell tickets 7+ tickets per week by uncovering pain points, presenting the Elite Edge event, highlighting the value and benefits of the event to qualified business owners.
Generate cash sales while meeting or exceeding daily and weekly sales targets.
Ensure exceptional customer service to both new and existing clients, responding promptly to inquiries via phone, email, and other communication channels.
Develop and maintain strong relationships with clients to ensure high customer satisfaction.
Participate in daily sales training with Cardone University platform, sales meetings and call reviews.
Gather customer feedback to contribute to product and service improvements.

Understand customer needs and tailor ticket recommendations accordingly
Demonstrate the ability to build and maintain a robust sales pipeline with consistent follow-ups on unsold opportunities, leading to higher closure rates
Ability to leverage HubSpot CRM and be accurate in taking notes on clients
Comfortable with consistent follow up and ability to get creative when reaching out to clients (i.e. video messages, giftsetc)
Ability to maintain a positive attitude and calmly respond to customer's questions to the best of your ability
GED or high school diploma preferred
Full-time employees receive:

• Medical, dental, and vision (employee + dependents)
• 8 weeks fully paid (primary caregiver) / 4 weeks fully paid (secondary) + 1 month remote for both
• Meal prep service discounts
• Employee Assistance Program through Guardian
• Professional development reimbursements for outside courses and certifications
• 250K+ in internal education resources across Sales, Operations, Finance, People, and Marketing
• Prolonged periods of time sitting at a desk or computer

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
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