Head of Operations & Business Management

Engineering Operations Manager | Permanent Job | DublinWe are working in partnership with our client in the semiconductor industry to hire an EngineeringOperations Manager for their site in Blanchardstown, Dublin. This is an excellent job opportunity for an experienced Operations Manager to join a multinational company in the semiconductor industry. The Operations Manager will oversee service workload, capacity planning, labour effectiveness, and productivity for site Operations while ensuring customer expectations (cost, delivery, lead-time, quality, etc.) Reporting to the General Manager, you will be responsible for ensuring safety and environmental compliance are met in support of company policy and programs.Responsibilities: Manages service process improvement, manpower loading, equipment and material needs, and accurate control of all inventory.Manages and drives all customer issues to closure or initiates support when required.Manages and develops the service team leaders daily to optimize resource utilization, quality and on-time delivery, time reporting, prioritize and coordinate daily workload, deal with day-to-day employee issues, and interface with the service team leaders.Manages human resources, including selection, recommends staffing levels and changes in accordance with company and departmental mission, coaching, discipline, manpower planning and motivation of staff.Develops, generates and provides strategic analysis reports (with focus on reason for variance deviation between planned and actual) for Key Performance Indicators such as: capacity planning, on-time delivery, turn-around-time (TAT), quality, labor hour cost, etc.Interfaces with appropriate STC personnel (BLM, SHE, HR, Quality, Engineering) on priorities, strategies, and issues.Ensures that safety standards, cleanliness and continuous improvement measures are met.Develops and maintain Quality & ISO procedures, work instructions within the ISO certification guidelines.Requirements:A Diploma / 3rd level qualification in an engineering discipline or business.Minimum of 5 years of experience in technical product Manufacturing/Re-Manufacturing Operations or Engineering Management (Semi-conductor environment is desired)Strong leadership & people management skills, organisational awareness and impact and influencing skills area prerequisite.Proven experience of change management, teamwork, active listening, communication, collaboration, and empathy are essential.Understanding of basic manufacturing financial concepts (i.e. Proficient in all Microsoft Office suite programmes, SAP, MS Project highly desirable.Proficient in English ? written, speaking and communication skills,.Competitive salary & Bonus PackagePension contributionLife AssuranceFamily Private Medical InsuranceLong Term Disability benefit25 days holiday increasing to 27 after 5 years, and 28 days after 10 yearsLong service awards every 5 yearsReward and recognition awardsEmployee Assistance Programme*Full Job spec available on request*For a confidential discussion about this opportunity please contact Gillian Nicholsongillian.