Head of Technical Delivery Management

The Program Services (PSG) has an immediate need for a Technical Delivery Manager. The Technical Delivery Manager (TDM) is a senior leader within the Technical Services Unit (TSU) dedicated to the delivery of technically superior products and services, staff development and project portfolio profitability.

With high-level goals provided, provides oversight and technical guidance on moderate to highly complex consulting analyses (e.g., operations improvement, human resources, organizational design, etc.) Capable of developing strong working relationships and partnerships with the leadership in the Client Service Units and other TSU groups

High level of operational and financial capabilities including the proactive delivery of Client Revenues, Operating Income, and Profit

Quality of Technical Products

Oversees delivery of technically superior products and services

Facilitates delivery and commitment of staff for specific assignments, in coordination with the Regional Team Leaders (RTLs) and client service groups

Ensures technical excellence of the work performed as well as compliance with Quality Management standards and Health and Safety procedures

Manages a team of Regional Team Leaders within PSG

Actively participates in appropriate TKM Communities of Practice, and ensures that RTLs and staff actively participate

Identifies and nominates Approved Project Managers, Project Technical Leaders and Project Managers in-Training in coordination with the client service groups and RTLs

Profit Delivery

Responsible for delivery of chargeable salaries, control of non-chargeable salaries, operating income, indirect expenses and delivery of targeted actual profit margin of the work performed by the group

Assists Practice Leaders, Discipline Leaders, and Client Service Units in meeting their sales growth goals, by providing the appropriate number, skills and location of employees

Partners with other TDMs and the Client Service Units to identify specific large and/or strategic opportunities

With high level goals provided, provides oversight and technical guidance on the preparation of moderate to highly complex sections of management consulting reports.

Provides project status updates to clients, as required.

Manages implementation plans as appropriate.

Reviews draft proposals for adherence to firm, industry, state, local and federal regulations and best practices.

Provides technical guidance and training to more junior staff.

Participate in Communities of Practice (CoP) activities.

Domestic and/or international travel may be required.

The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

Expert knowledge of corporate governance practices, organization design principles, accounting principles, finance, supply chain management, and organization management. Ability to understand highly complex technical, professional and business materials.

Amount of Travel Required

We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

Background Check and Drug Testing Information

In addition, CDM Smith may conduct drug testing for designated positions. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. H-1B or TN Visas for this position.

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