Salesperson - Full-Time Retail

Job Description - Wireless Retail Sales Specialist (260312)
At Consumer Cellular, we’re on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you believe work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in here.

As part of our retail team, you won’t just sell phones and plans—you’ll build relationships. You’ll guide guests through decisions with patience and expertise, turning first‑time visitors into lifelong customers.

We’re expanding rapidly across the country, bringing in‑person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill‑building, and career progression.

What You Will Do
At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don’t. We’re not just here to sell phones; we’re here to build real relationships.

The wage for this position is between $18.00 - $19.00 per hour, plus uncapped commission.

This position is classified as modified full‑time, with a work schedule ranging from 30 to 39 hours per week. On average, most employees work approximately 35 hours per week.

Brand Ambassador - Create a welcoming, comfortable store environment where every guest feels valued. Bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that happy employees make happy customers.

Relationship Builder - Build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. Guide interactions toward solutions that meet guest needs while supporting store performance goals.

Product and Services Enthusiast - Confidently sell devices, plans and services, translating technology into simple, real‑world conversations. Stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.

Account Management - Manage guest appointments and proactively review customer accounts to recommend the best plans and offers. Serve as a problem solver and investigator, ensuring accounts are accurate and well‑documented while delivering a seamless, professional experience.

What You Will Need

High school diploma required.

Minimum 6 months of retail customer service experience (wireless sales experience preferred).

Demonstrated ability to meet or exceed sales goals.

Experience operating a POS system with strong attention to transaction accuracy.

Proficient with Microsoft Office (Word, Excel, and PowerPoint).

Flexible availability, including evenings and weekends.

Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.

Ability to move around the store, assist customers and maneuver merchandise when necessary.

Pay & Benefits

Minimum Salary: $36,750

Maximum Salary: $46,200

Competitive base pay with potential for shift differential, overtime, and bonus pay.

Medical, dental, and vision insurance (company‑paid for full‑time employees).

401(k) company match up to 6% of pay.

Discounted Consumer Cellular wireless phone plan for employees.

Paid Time Off (PTO) available after a 30‑day waiting period.

6 company‑paid holidays plus 16 hours of floating holiday accrual per year.

Flexible Spending Accounts for health care and dependent care expenses.

Life and AD&D insurance equal to 1x annual earnings.

Long‑Term Disability insurance (company‑paid).

Employee Assistance Program (company‑paid).

Employee rewards program.

Pre‑employment background check and drug screen is required.

Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal under local, state or federal law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

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