Salesperson for Retail Sales

Title: Retail Associate Location: ORD
On the Go (OTG) has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America's busiest airports, we're fueled by a passion for creating exceptional guest experiences, made possible every day by our incredible Crewmembers. Our values of Care, Continuous Improvement, Quality, and Teamwork guide how we serve our guests and support one another every day.
The Retail Associate plays a critical role in delivering the OTG guest experience by combining exceptional customer service with effective merchandising and inventory support. This position is responsible for operating the point-of-sale system, assisting guests with purchases, maintaining product displays, restocking merchandise, ensuring product freshness, keeping the retail environment clean, organized, and visually appealing. Process cash, credit card, voucher, and other approved transactions accurately and efficiently while adhering to OTG cash-handling procedures.

• Bag purchases and assist guests with retail needs.
• Execute merchandising plans and maintain attractive, organized displays that support sales and the guest experience.
• Restock shelves, coolers, displays, and sales areas while monitoring inventory levels.
• Maintain display items, shelving, and retail fixtures in a clean and orderly condition.
• Assist with barista and other retail support functions as required.
• Maintain knowledge of airport terminals, dining concepts, and retail offerings to assist travelers with recommendations and information.
• Fully conversational in English.
• Comfortable operating cash point of sales system and company assets responsibly.
• Ability to read labels, product information, and merchandising guides accurately.
• Ability to lift up to 35 pounds and push/pull merchandise carts.
• Must be available to work varied schedules, including nights, weekends, holidays, and inclement weather conditions.

We celebrate diversity and are dedicated to fostering an environment where all employees feel valued, respected, and empowered to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, citizenship status, or any other characteristic protected by applicable federal, state, or local law. OTG is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process.