Managing Head of Retail Sales

We are Woody Buick GMC in Naperville, Chicaogland’s fastest growing General Motors dealership focused on customer satisfaction and community. We are seeking New Vehicle Manager that is passionate about providing an exceptional experience for customers and their team. The Woody Sales team is the face of the dealer sales experience. Their hard work makes it possible to uphold Woody’s company philosophy, providing quality vehicles and the best possible service. Their smiles and pleasant demeanor keep customers coming back time and time again.

Drive sales results through management and direct customer engagement

Manage sales activities, pipeline, production and pace to consistently meet objectives

Motivate the sales team to achieve and exceed sales targets by providing leadership, coaching, and guidance

Recruit, train, and mentor staff to foster a positive work environment and drive performance excellence

Engage, motivate and demonstrate commitment to supporting the sales floor in achieving goals

Attract, develop and retain the best people for the dealership

Maintain exceptional employee and customer experience by addressing concerns and resolving issues promptly

Monitor and train on sales process to provide a consistent customer experience

Take ownership for the success and profitability of the sales department

Facilitate the negotiation and financing processes ensuring that customers understand their vehicle purchase options and pricing

Structure deals properly including incentives, lender programs and sales taxes

Monitor inventory levels, aging, pricing strategies, and vehicle merchandising to maximize sales opportunities

Collaborate with managers to execute a successful inventory management strategy

Review results and develop action plans to improve performance

Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities

Be an example of professionalism, morals, ethics, and customer service

Exceptional customer service and organizational skills

Prior management experience in a retail automotive sales, finance and leasing (General Motors is a plus)

Strong ability to negotiate and structure deals

Above average to advanced computer skills

High School diploma or equivalent

Knowledge of regulatory and compliance requirements

401(k), Health, dental, vision and life insurance

~ We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.