Front Desk Receptionist- Weekend Shifts

The Front Office Agent is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, and during their stay, from check-in to checkout. This employee will be responsible for registration, checkout, and cashiering.

Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Confirm and modify information required to complete the registration process as per hotel procedures.

Authorize revenue allowances as allowed by hotel policy.

Upsell guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.

Make restaurant, transportation, and/or entertainment reservations for guests, plus other Concierge services as requested and have thorough knowledge of hotel amenities, company, and local area & attractions.

Maintain an understanding of hotel history, services, facility information, and rates and packages.

Register guests in Reservations and follow proper check-in, check out procedures.

Review Front Desk log when coming on shift and record pertinent information as needed throughout the shift.

Post charges to individual room or master account.

Manage cash/credit transactions and maintain a personal bank.

Accept payment for guest accounts including third party, advance purchase reservations, and during the time of registration at check- in/check-out.

Assists others as needed and special projects, as necessary.

Associates Degree in Hospitality or Travel & Tourism preferred.

A minimum of one (1) year experience in a front office role.

Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Able to work on PMS software.

Able to communicate effectively with guests, management, and co-workers.

Weekends are required.

Then, your leadership will shine as you begin assisting the front desk team. Travel discounts at hotel partners and franchises

• Medical, Vision, Dental Benefits for Full Time Employees
• 7 paid holidays per calendar year
• Submit your application online!

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good."