Optician - Full time - Optician

We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Because quality care helps us see the joy in life. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

Position: Full-Time

We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Because quality care helps us see the joy in life. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

Welcome all customers, set expectations with customers

Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs

Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools

Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven

Strive to achieve exceptional results on Brand KPIs & competencies

Take pride in store appearance, help to keep store clean, attractive & organized

Adhere to company policies & procedure, including discounts, promotions & inventory management

High School graduate or equivalent

Strong customer service skills: communicator, listener & team builder

Knowledge of current store merchandise

Familiarity with POS, computers & calculators

Previous customer service & retail experience

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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