Head of Recruiting & HR

WMJ Services provides industry-leading janitorial services & staffing solutions to businesses in West Michigan. This includes commercial businesses and school districts. and Committed to Lasting Partnerships.

WMJ Services hires based on their Core Values; This role has real administrative weight - compliance, payroll, benefits, filings - and those things have to get done right, every time. But the person who will thrive here doesn't just manage tasks. They coach and develop our Regional and Account Managers so those leaders can handle their own people situations with confidence. WMJ has been serving West Michigan since 1969. The person we're hiring will have a real impact on a growing team working across West Michigan - many of them overnight in schools, offices, and facilities. You treat the night-shift cleaner with the same respect as the executive in the corner office

When a manager calls you in a panic about a people situation, you slow things down and help them think clearly

You have held difficult conversations with grace and made the other person feel respected even when the news was hard

You will lead a small HR team - an HR generalist/payroll specialist, an engagement coordinator, and a part-time office admin - and you will own the following:

Coach and develop Regional and Account Managers so they handle people situations confidently and correctly

Own and advance WMJ's training and development programs - Pathway to Promotion, Going Pro, Dream Manager, and more

Lead recruitment efforts

Manage compliance across the full HR spectrum - ACA, OSHA, EEO-1, FMLA, unemployment, workers' comp, I-9, criminal background checks

Manage benefits administration in partnership with our broker (TriCoast)

Set the standard for recruiting across WMJ as the company moves toward decentralized hiring

3+ years leading an HR function, ideally in a high-volume, multi-site environment

• Solid HR compliance competence: Benefits administration experience, including broker relationship management
• Manager coaching experience - you have been the person managers call
• Experience with HRIS and ATS systems

Experience in a high-volume hourly workforce - janitorial, staffing, logistics, hospitality, or similar

Bilingual English/Spanish - a meaningful plus given our team member population

Experience building training and development programs

Health, dental, and vision insurance

PTO and paid holidays

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This is a Full-Time position 1st Shift .