CNA - Medical Services

Certified Medical AssistantThe Certified Medical Assistant provides professional clinical care for patients following established standards and practices. Provides quality patient care under the direct supervision of the Providers while directly reporting to the Business Manager.Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures, complying with legal regulationsGreet patients and visitors in a timely, friendly and professional manner; provide exceptional customer serviceVerify patient demographics and applicable insurance benefits; maintain accurate electronic patient recordsAssist patients with check-in processCoordinate with clinical team to ensure efficient patient flow within the clinicCommunicate updates to patients timelyPrepare, restock and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and proceduresAccompany patients to examination or treatment room, measure and record vital signs, review patient's medical history, update information and changes in medical history as needed, and prepare them for examination or treatmentAssist Providers during treatment/procedures, examinations, and testing of patientsWhere applicable, clean wounds, draw labs, complete electrocardiograms, and apply dressings and splints perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the ProviderAdminister vaccines, immunizations and medications prescribed by the Provider; ensure patient's understanding of care instructions and wellness planRepresent the clinic in a friendly, professional manner; treat all customers, internal and external, in a courteous and cooperative mannerParticipate in team activities, team meetings and professional development activitiesDemonstrate and embody TGH Urgent Care powered by Fast Track's mission and core valuesComply with all HIPAA rules, regulations, and guidelines regarding patient confidentiality as well as follow all principles of medical ethicsComplete required trainingPerform other duties as assignedRequirements:Strong patient focus with an ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, collaboration and partnerships, as well as ensuring positive patient, team member and provider experiencesEffectively manages own time, conflicting priorities, self, composure, and professional development; self-motivated and self-starter with ability to work independently with limited supervisionAbility to work effectively in a fast-paced environment with demonstrated ability to juggle competing priorities and demands from a variety of individualsAbility to work effectively with sensitive and confidential material and in sometimes emotionally challenging situationsAbility to cross train between front office and mid office responsibilities as needed to ensure a high functioning clinicEffectively act as a liaison between patients and ProvidersAbility to follow established office routines and organizational policiesEducation and Qualification Requirements:High School Diploma or equivalentActive CPR/BLS certificationActive Medical Assistant certificationExperience with EPIC, preferredWork Environment:This position operates on-site in a professional medical environmentConsistent use of technology platforms throughout shift to complete assigned work tasksAbility to move supplies and office equipment (up to 20 lbs.)Work Schedule and Travel:Typical Work Schedule: 40-hour work week Sunday through Saturday with 3 x 12-hour shifts and 1x 6-hour shift within designated RegionEvery other weekend shift, Saturday and Sunday, requiredOvertime hour availability based on patient volume and clinic needAbout the Organization:Tampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. The company culture has a strong focus on patients and the quality of service provided. We're here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You'd be a great fit for TGH Urgent Care powered by Fast Track if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community.As part of the hiring process a background check and drug screen must be successfully completedOur organization is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.