Shift Lead - Chandler

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, and connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. customers) receive a quality in-store experience. They do this by overseeing or providing technical product education that articulates the value of our product and brand to meet the unique needs of each guest. The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets. Guest Experience Leads provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) when leading the floor.

Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.

Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.

Conduct preparation activities to ensure in-store readiness for guests and ensure the operational excellence of the store is maintained throughout shift.

Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive business results.

Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.

Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands‑on experiences.

Must have the ability to travel to assigned store with reliable transportation methods

Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays

In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members

1 year retail or customer experience (e.g., Job Assets (i.e., Education: High school diploma/GED/equivalent, or above

Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Inclusion & Diversity: seeks connections, partnerships, and diverse perspectives

Work is accomplished as part of a team, sometimes independently, and sometimes on a computer or other technical devices

For Experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages

Base Pay Range : $21.50 - $24.74/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range : $23.50 - $26.74/hour

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.

Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth

Extended health and dental benefits, and mental health plans

Savings and retirement plan matching

People networks, mentorship programs, and leadership series (to name a few)

The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

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