Head of Operations **URGENT**

Operations Supervisor

Hot Job

HOUSTON, TX 77032

Description

Essential duties and responsibilities include, but are not limited to the following:

• Report directly to the Account Manager on a day-to-day basis and communicate with the Huntleigh USA Office as needed or required
• Overall supervision of all Huntleigh USA/IAH operations at assigned airport and any other ancillary locations. This includes, as applicable per location, wheelchair passenger services as well as other services under the position's immediate responsibility
• Maintain adequate staffing and scheduling to fulfill daily operational requirements as well as forecasting and staffing for future needs to ensure optimum operational performance and maximum allowable billings
• Responsible for complete accuracy and timeliness of payroll records and pay system submissions as well as legally compliant and audit satisfactory personnel and training files
• Reports all unusual events and circumstances to the Account Manager/General Manager in real time
• Responsible for compliance of all local, state, and federal government regulations applicable to the operation; equally responsible for all Airline and Huntleigh policies and procedures enforcement
• Liaison with client airlines, all airlines at assigned airport, government employees, and employees of airport authority
• Ensure regular and timely communication of new security directives, policies and procedures, so as to maintain a constant flow of meaningful information to employees, clients, Account Manager/General Manager
• Demonstrate consistently high level of interpersonal skills to handle sensitive and confidential matters with employees and clients. Position continually requires demonstrated professional diplomacy and problem-solving skills
• Manage all matters related to labor union(s)/collective bargaining agreement for site as applicable

Minimum requirements for this position:

• Minimum of high school diploma
• Clear and verifiable employment record
• Pass a drug and alcohol test
• Be a U.S. Citizen or permanent resident or possess a valid work permit

Qualifications:

• College degree preferred or relevant aviation operations (or related aviation security, military or other applicable client services) experience of at least two to five years, or equivalent combination of education and experience
• Excellent broad set of management skills (operations, finance, human resources, administration, and, as applicable, technology) with the ability to work independently as a leader in a fast-paced and often fast-changing environment and industry
• Prefer at least a working knowledge and skill set of a variety of computer software applications in word processing and spreadsheets including but not limited to Word, Excel, and Microsoft Outlook
• Must be able to successfully ensure continual attention to wide range of details, establish and work priorities, and meet all deadlines within the scope of the position