Head of Operations & Business Management

Join Utility Global
At Utility, we’re reimagining what’s possible.
Our breakthrough H2Gen® technology transforms undesirable industrial by-products into clean energy and sustainable fuels and feedstocks, helping hard-to-abate industries decarbonize without compromise. We’re building systems and solutions that will power a zero-carbon future by turning what the world doesn’t want into clean energy it needs most.
But technology alone doesn’t change the world.
We’re building a team as bold as our mission. Engineers and scientists, designers and operators, storytellers and strategists all united by a shared belief: that the undesirable can become invaluable, and that industrial decarbonization can be both practical and economical.
At Utility, we see possibilities where others see limits. If you’re ready to do the most meaningful work of your career, join us and help build what’s next.
\Utility Global is redefining how the world makes and uses energy. Through its breakthrough H₂Gen® technology, Utility transforms industrial off-gases and biogases into clean energy and sustainable fuels and feedstocks, helping industries decarbonize without compromise. The company’s proprietary technology delivers a scalable, economic pathway to a zero-carbon future, positioning Utility as a leader in the industrial decarbonization revolution.

The Operations Manager is responsible for the safe, reliable, and efficient operation of Utility Global's operating facilities (commercial and pilot plant units). This role provides leadership for daily operations, production, maintenance coordination, and operational readiness while fostering a strong culture of safety, accountability, and continuous improvement. This role serves as the bridge between executive strategy and day-to-day plant execution.
The Operations Manager works closely with Engineering, Advanced Technology, Commercial, Operations, and Project teams to validate process performance, collect data, and support the transition of technologies to commercial deployment.
The role is accountable for ensuring operational risks are effectively managed and that all plant activities are executed in accordance with company safety policies, regulatory requirements, and industry best practices. This role champions operational safety through strong process discipline, leadership engagement, and the consistent application of safe operating procedures. The role will build and lead a high-performing operations organization capable of supporting technology demonstration, commercialization, customer trials, and future scale-up.
Safety Leadership and Compliance
Champion an uncompromising safety culture across all company’s operating facilities i.e. pilot plant and commercial operations.
Ensure all activities are executed in accordance with company safety policies, operating procedures, and regulatory requirements.
Lead daily operational safety discussions, site walks and reinforce safe work practices.
Ensure compliance with process safety, environmental, and regulatory requirements.
Ensure operational readiness through Pre-Startup Safety Reviews (PSSR), startup planning, and Management of Change (MOC) implementation.
Work with Engineering and Advanced Technology teams to translate laboratory concepts into pilot-scale operations.
Analyze operational data to support process optimization and scale-up to commercial facilities.
Identify operational improvements and technology risks during pilot campaigns.
Management Plant Operations
Ensure plant-readiness in support of commercial and investment activities.
Manage day-to-day plant operations, ensuring safe and reliable facility performance.
Monitor plant performance and ensure accurate data collection and reporting.
Lead, coach, and develop shift supervisors, operators, and operations engineers.
Train operators to support future deployments.
Build a high-performance operations team focused on accountability, teamwork, and continuous improvement.
Conduct performance reviews, coaching, and employee development planning.
Provide training and guidance on process operations, safety procedures, and experimental protocols.
Foster a culture of safety, accountability, and continuous improvement.
Work closely with Engineering to improve equipment reliability and maintainability.
Ensure the facility is maintained in operationally ready working order.
Project Coordination
Work with project teams to schedule pilot campaigns and allocate plant resources.
Manage equipment upgrades, modifications, and instrumentation improvements.
Support engineering design activities using pilot plant data.
Bachelor’s degree / Masters / in Chemical Engineering, Mechanical Engineering, or related field.
15+ years in process operations, pilot plants, technology and engineering.
Experience operating pilot plants, chemical plants, refineries, gas processing facilities, or similar industrial facilities.
Experience in supporting technology scale-up or demonstration facilities.
Strong understanding of process engineering and plant operations.
Knowledge of process safety management (PSM) principles.
Ability to manage cross-functional technical teams.
Project and budget management.
Strong communication, collaboration, and stakeholder management skills.
Willingness to work extended hours, weekends, and respond outside normal business hours as required to support safe and reliable facility operations.
Flexibility to travel approximately 20% of the time, including extended periods of several weeks at operating facilities to support project execution, commissioning, and operational activities.
Strong personal ownership of outcomes and decisions.
High emotional intelligence through self-awareness, self-regulation, empathy, and effective relationship management.

\Utility Global was created to bring forth sustainable business solutions, enabling an affordable energy transition to a low-carbon world. Our proprietary eXEROTM technology platform, extensive patent portfolio and successful track record of taking technology to engineering to market has produced an unparalleled competitive edge for us—and most importantly for our customers, investors and partners.