General Engineering Support Admin

United States (Remote)

Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs.

Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. As the Manager of the Admin Experience engineering team, you’ll lead the backend work that helps NodeZero customers administer their organizations securely and with confidence. The team’s domain includes user access, parent-child account controls, account settings, and evolving administration capabilities such as roles, access controls, and audit logs. You’ll set team direction and create the conditions for engineers to deliver useful customer features while maintaining reliable production services. You’ll partner closely with Product and adjacent engineering teams to turn customer needs into a clear roadmap, and balance delivery with operational ownership and longer-term platform health..

Lead, coach, and grow the Admin Experience engineering team; Partner with Product and cross-functional stakeholders to shape the roadmap for user access, account hierarchies, account settings, and administration workflows.

Guide technical direction for backend services, APIs, data models, and authorization boundaries; help the team make sound tradeoffs.

Balance feature delivery with production support, on-call responsibilities, and investment in platform reliability and maintainability.

Set expectations for quality and operational readiness, including tests, safe rollout practices, observability, design documentation, runbooks, and support materials.

support effective collaboration and accountability across the team.

Coordinate with partner teams so administration workflows remain secure and consistent across NodeZero.

Recruiting and onboarding talented individuals to support our organizational goals

Mentoring, coaching, equipping, and developing your team

A coaching-oriented leadership style that supports hiring, onboarding, feedback, and engineer growth.

Sound judgment balancing customer impact, security, delivery speed, reliability, and longer-term technical health.

Strong communication and collaboration skills with Product, engineering, and customer-facing partners.

A hands-on, quality-focused approach to design reviews, production operations, and technical documentation.

Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.

Experience leading software engineers delivering production backend services or SaaS platform capabilities.

Strong technical background in backend architecture, APIs, data modeling, and production operations, with the ability to engage meaningfully in design and code reviews.

Experience with identity, access control, multi-tenant systems, account hierarchies, or comparable administration capabilities.

Experience hiring, onboarding, coaching, and developing engineers.

Experience guiding teams that build backend services in a modern language such as Python, Go, Java, or TypeScript.

Working knowledge of SQL and relational data stores, API design (REST or GraphQL), and cloud-hosted services.

Familiarity with containerized applications such as Docker and with production engineering practices including automated testing and observability.

Experience with RBAC, SSO, audit logs, delegated administration, or customer-facing admin consoles.

Experience with AWS, PostgreSQL, Kubernetes, feature flags, and observability tools such as Datadog, Prometheus, or OpenTelemetry.

Experience in cybersecurity or another technically complex, customer-facing SaaS environment.

Travel Required

We are a fully remote company, and this job may require up to

of travel to be successful.

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State’s transparency regulations, we provide the following salary range information for this position:

All full-time roles are eligible for an equity package in the form of stock options.

We value diversity and promote an inclusive culture where everyone can thrive.

Growth Opportunities:

Hybrid & Remote Work:

We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.

We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.

Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.

Application Note

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.