Banking: Relationship Banker

Relationship Banker - Job Overview At Associated Bank, our focus is on professional growth and development. In this role you will build customer relationships, provide exceptional service, process transactions, and recommend financial solutions.
Key Responsibilities Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
Identify opportunities to recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting relationships through personalized service.
Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
Support operational integrity and compliance of the branch, adhering to all policies and regulations.
Participate in the Banker Roadmap program, completing training milestones and certification requirements.
Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in‑store outreach.
Qualifications High school diploma or equivalent.
Up to 2 years of customer‑facing sales and/or service experience.
Preferred experience in banking, financial services, or retail sales.
Benefits & Development Comprehensive training and mentorship.
Competitive salaries with 401(k) and pension plans.
Parental leave, employee stock purchase plan, military benefits.
Personal banking, loan, investment, and insurance benefits.
17.00 - $28.96 per hour. Equal Employment Opportunity Statement We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, veterans, and those with military experience. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
Compliance and Reporting Responsibilities Responsible for reporting suspicious activity to Financial Intelligence, reporting all customer complaints as prescribed, reporting procedural violations to management or HR, and reporting ethical concerns to the Anonymous Ethics Hotline. Compliance with all applicable laws, regulations, and internal policies such as the Bank Secrecy Act is required.

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