Human Resources Generalist (IMMEDIATE START: TEMP)

Overview Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.

Relationship-building is the key to our success, and it shows in everything we do. Our customers, our partners, and our people. Responsibilities As a member of the Human Resources team, the HR Generalist supports a positive and engaging employee experience across the full employee life cycle by providing guidance to employees and leaders regarding HR programs. This role contributes to the success of Johnstone Supply by delivering responsive HR support in areas such as recruitment, onboarding, total rewards, compliance, and employee relations, aligned with business needs and company culture.

Employee Relations & Support: Leverages company values when implementing employee programs, enforcing policy, and making decisions. Administers, coordinates, and supports all assigned HR programs and initiatives across the company and/or for any assigned locations. Serves as a point of contact for leaders in addressing employee-related matters and applying policy. Based on the level of experience, coaches and guides leaders in performance management and discipline or supports coaching-related needs. Serves as contact for initial concern or issue intake. Assist leaders in addressing corrective actions as needed, drafting and reviewing associated documents. Share trends and recommendations with HR leadership. Serves as the primary point of contact for assigned areas and/or locations, answering questions and triaging HR-related needs to the appropriate subject matter expert, HR contact, or resource for follow-up and resolution. Supports and assists with employee recognition and engagement efforts across the organization and actively communicates within assigned locations. Recruitment & Onboarding: Drives end-to-end recruitment efforts for assigned locations or geographies by leveraging HRIS/HCM and TA platforms, and provides assistance, education, and support with interviewing and onboarding techniques and other talent acquisition best practices. Partners with hiring managers to align talent needs with strategic goals and represents Johnstone Supply’s employer brand throughout the full recruitment cycle. Leads a structured onboarding process from offer acceptance through new hire integration, ensuring seamless coordination with hiring leaders and cross-functional teams. Provides guidance on onboarding best practices, conducts regular follow-ups to support retention, and enhances the new hire experience through personalized support and engagement to ensure a positive new hire experience.

Payroll Support, Total Rewards, and Leaves: benefits, wellness, tuition reimbursement, etc.), Supports and promotes current total rewards programs, makes recommendations, and shares feedback related to employee program offerings with HR management. Responds timely to employment-related requests from various sources, such as unemployment claims, employment verifications, and other inquiries.

HRIS/HCM & Compliance: Utilizes HRIS/HCM and various technical platforms to administer programs and support employees and leaders. Provides training on systems to all users as appropriate. Assists with integration and problem resolution to ensure successful data integration and use across various platforms (e.g., payroll, benefits, performance, etc.). Creates and maintains accurate and timely information in various formats and platforms, ensuring confidentiality and privacy compliance. Ensures accurate and compliant records management, including timely and precise HRIS/HCM data entry.

Qualifications Education and/or Experience: Bachelor’s degree (B.in Human Resources Management or related discipline; at least three years of experience as an HR Generalist or HR Specialist, with proficiency in at least three HR disciplines (employee relations, performance management, employment law, policy interpretations, talent acquisition, HRIS/HCM, payroll administration, compensation and benefits, leave management); or the equivalent combination of education, training and experience.

Certificates, licenses, and Registrations: SHRM-CP or PHR preferred but not required.

General knowledge of Human Resource management principles, including hiring, training, and orienting, coaching, and evaluating employees. General knowledge of employee health and welfare benefit plans and administration. Strong technical acumen and experience with various HRIS/HCM systems and data interfaces; Previous experience working in UKG, ADP, or similar platforms is preferred, but not required for this role. Ability to use Microsoft office applications (Outlook, Word, Excel, PowerPoint).

Excellent customer service skills with the ability to interact and communicate with various internal and external customers and stakeholders. While multilingual skills are valued, English proficiency (written and spoken) is a core requirement for this position due to the nature of the work, safety regulations, and to ensure accurate communication and comprehension. Ability to work with a high level of confidentiality with experience building trust-based relationships. This position has a travel component primarily by vehicle.

Office Environment: Combination of office with typical office equipment, warehouse with racks and bins, and wholesale branch environment.

Company Values We’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture:

Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.

Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.

Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting

Holiday pay – we recognize and pay our employees for 7.5 holidays per year

Employer subsidized medical, dental, and vision plans

Employer paid life insurance and short-term disability

Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance

24/7 Access to virtual care/telehealth options

Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)

Wellbeing program with opportunity to earn reduced medical costs

Employee Assistance Program (EAP) for you, and your family

Tuition reimbursement

Employee referral bonus program

Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.