Part-Time, Dental Clinic Receptionist

Our busy and growing dental practice is in need of an additional front line Receptionist! We seek a courteous, friendly, and engaging professional who loves welcoming people with joy - this critical position supports busy dental clinic operations by actively creating a warm environment, greeting patients with a smile, and ensuring important patient information is obtained, verified, communicated, and updated as necessary.

This is a part-time position (M, W, and TH), approximately 24 hours per week, but offers an opportunity for additional hours. Position offers a generous amount of paid time off (vacation and sick time), in addition to several paid holidays including the week between Christmas and New Years.
Primary responsibilities include:

Warmly welcoming all patients and visitors
Answering phones, checking voicemails, and returning patient phone calls
Scheduling and confirming patient appointments
Referring patients to other clinics if they have insurance
Updating and uploading patient information using Dentrix system
Filling openings and cancelled appointments quickly
Printing daily routing slips
Printing copies of daily schedules
Noting no-call/no-shows and cancellations using Dentrix
Maintaining patient waitlist
Training and supervising front desk volunteers
Maintain neat and clean reception/patient waiting area
Assisting in special projects as assigned by the clinic manager/dentist
Required Qualifications:
High school diploma or GED
Specialized coursework and/or proven work history and experience in general office practices such as typing, filing, data entry, and general administrative support - medical or dental office experience preferred
Strong customer service skills
MUST have a friendly and welcoming demeanor - this is priority
Flexibility to respond professionally to occasional changes to daily patient schedule
Current CPR certification
Familiarity with dental terminology
Familiarity with Dentrix software highly preferred, willing to train the right person
High proficiency with computer software and data entry a huge plus

The ideal candidate will possess a calm demeanor and the ability to sensitively and respectfully interact with a diverse patient population. Reliability, punctuality, and flexibility required to manage busy front desk and ensure smooth clinic operations.

Hope Clinic is a non-denominational Christian medical and social service provider that offers whole-person care, serving all in Jesus' name. Most importantly, the successful candidate will embrace and reflect the mission to "Multiply Hope", empowering others to live generous lives and creating opportunities for help and healing.

Please include separate cover letter with resume to be immediately considered.

Hope Clinic is an Equal Opportunity Employer.