Retail Sales Ambassador Full Time

Macy’s is more than just a store. A story about innovations and
customers and colleagues. As an Ambassador you are an exceptional colleague who drives sales through
connecting with customers and sharing vendor product knowledge to upsell and
You will drive sales by cultivating a repeat clientele
and serving as the expert for the vendor/brand/area you represent. regularly communicate specific customer needs and shopping patterns to your
leadership team and the vendor community and execute strategic merchandising
initiatives for the vendor/brand/area.

Full-time colleagues are typically scheduled to work 30 or more hours per week,
while part-time colleagues are typically scheduled 12-24 hours per week. health and wellness coverage and a 401(k) match to invest in your future.
Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference
Merchandise discounts

• Performance-based incentives
• Employee Assistance Program with mental health counseling and legal/financial

Provide an exceptional customer experience by ensuring the customer is always
Greet customers, make product recommendations, and upsell
* Serve as a liaison between designated vendors and the personal stylists and
the store leadership team
* Ensure sales floor is neat, clean, and properly signed for sales and
Build brand-specific clientele to support local marketing
* Actively plan, organize, and lead customer facing vendor sponsored events
with partnership of vendor community, ensuring sales and participation goals
Be proficient in Macy’s point of sale systems and company devices to wrap up
relationships, and ensures authentic connections with colleagues, customers,
and communities

Demonstrate ability to build relationships and convert customers into
Ability to effectively communicate and present information to customers,
Must be comfortable with the use of computers, mobile devices, and frequent
use of radio frequency equipment.
* Flexible availability, including days, evenings, weekends and holidays with
Minimum 1 year previous selling or retail experience required.

Frequent use of computers and other technology, necessary to perform job
functions, including handheld equipment, cash register and ability to process
register transactions

Whether you’re helping a customer find the
perfect gift, streamlining operations in one of our distribution centers,
enhancing our online shopping experience, buying in-style and on-trend
merchandise to outfit our customers, or designing a balloon for the Thanksgiving
Join us and help write the next chapter in our story - Apply Today!