Head of Client Support Services
$60k - $125kCarter Myers Automotive
Chevrolet Service Lane Manager
Are you an experienced automotive service professional with a passion for leadership, customer satisfaction, and operational excellence? CMA is seeking a Chevrolet Service Lane Manager to lead our service drive operations, develop high-performing service advisors, and deliver an exceptional customer experience.
This is an outstanding opportunity for an experienced Service Manager, Service Drive Manager, Service Lane Manager, Assistant Service Manager, or Fixed Operations professional looking to advance their career with an employee-owned automotive organization.
Compensation
- $60,000 - $125,000+ annually
- Competitive base compensation
- Commission and performance incentives
- Income potential based on experience and results
Benefits
- Employee Stock Ownership Plan (ESOP) Become an owner through our employee-owned company
- 401(k) with company support
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Vehicle Purchase Program
- Employee Discounts on Parts and Service
- Paid Training and Professional Development
- Career Growth Opportunities
- Employee Assistance Program
- Closed on Sundays
Requirements
What You'll Do
Lead daily operations of the automotive service drive
Coach, mentor, and develop service advisors
Ensure exceptional customer satisfaction and retention
Resolve customer concerns and service-related issues
Monitor service department performance metrics
Improve workflow efficiency and maximize productivity
Work closely with technicians and dealership leadership
Support warranty compliance and manufacturer standards
Drive profitability while maintaining a superior customer experience
Foster a positive, accountable, and professional team culture
Qualifications
Previous automotive dealership service management experience preferred
Strong customer relationship management skills
Experience managing automotive service operations
Proven leadership and coaching abilities
Knowledge of automotive repair processes and warranty administration
Excellent communication and problem-solving skills
Results-oriented mindset with strong organizational abilities
High school diploma or equivalent required
Automotive service management experience strongly preferred
Why Join CMA?
CMA is an employee-owned organization committed to developing leaders, supporting career growth, and delivering exceptional experiences for customers and employees alike. As a Service Lane Manager, you'll have the opportunity to make a direct impact on customer retention, team performance, and dealership success.
SEO Keywords
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