Front Desk Receptionist: Monday - Friday
$32.5 per hourSOFITEL
Welcoming each new and returning guest with personalized and attentive care, you will set the tone for exceptional service. As the first point of contact, the Front Desk Agents’ primary function is to connect with our hotel guests and create a unique Magnifique experience for their stay. The Front Desk Agent will perform all front desk duties, as well as assist in the Telephone Operator/Room Service Order taking capacity. Check-in & Check-out hotel guests (verify credit card & identification, secure payment and obtain signed registration card)
Orient guests in the hotel and help them to understand the property and amenities
Maintain a cash bank for guest transactions
Correctly complete all end of day cashiering reports including adjustments, CCP’s, and cash drops.
Engage in the implementation of all Sofitel Standards in the Front Office
Exude a professional and luxury demeanor at all times
PBX phone operations
Front Desk, Hospitality or Customer Service
Knowledge of the Luxury Environment
Foreign Language Helpful
MS word, excel
Fluent English Language
French or Spanish Language a Plus
Our commitment to Diversity & Inclusion:
When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that it brings. It provides employees with the opportunity to enjoy living life to its fullest with memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).
Employee assistance program
- Flexible spending account
- Health insurance (Medical/Dental/Vision)
- Paid Holidays
- Life insurance
- Confidentiality: All your information will be kept confidential according to EEO guidelines.
Visa Requirements: The hotel is unable to assist candidates in obtaining work authorization documents.
Our commitment to Diversity & Inclusion
Pay: $32.50 per hour
Schedule: PM Shift (3:00PM - 11:30PM)
Hiring Process & Timeline: To help candidates plan accordingly, we anticipate the following timeline for the recruitment process:
First-Round Interviews - Candidates selected to move forward will be invited to interview on Monday, 8/24 through Friday, 8/26, between 11:00AM and 4:00PM.
Final Interviews - Candidates advancing to the final stage should plan to be available between Monday, 8/31 and Friday, 9/04 between 2:00PM and 4:30PM.
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