Head of Health and Safety

As an online, membership‑based market, we deliver the highest quality healthy and sustainable products at member‑only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member‑first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. The Role We are seeking a collaborative and proactive Safety Manager to lead compliance, safety, and risk management at our E-commerce Fulfillment Center in Batesville, IN . This leader will drive regulatory compliance, employee engagement, and cultural transformation by strengthening partnerships, overseeing the Safety Committee program, and embedding proactive safety ownership throughout the site. The Safety Manager is accountable for building, maintaining, and continuously improving safety programs, procedures, and standards that protect Thrivers, ensure compliance, and sustain a culture of proactive ownership.

Responsibilities Develop, implement, and maintain safety programs, policies, SOPs, and training tailored to high‑volume fulfillment operations.

Own the process for creating, updating, and maintaining SOPs and associated training; ensure they reflect regulatory requirements, operational standards, and continuous improvement learnings.

Conduct regular audits to verify compliance with procedures, standards, training, and certifications.

Collaborate with FC leadership and cross‑functional teams to design and deliver SOPs and training that drive best practices in daily operations.

Lead structured reviews of SOPs and training materials to ensure accuracy, clarity, and accessibility.

Provide coaching, refreshers, and ongoing updates on SOP and training adoption; monitor compliance and update content as regulations or business needs evolve.

Serve as the lead facilitator for the Safety Committee program, ensuring consistent structure, representation, and engagement across shifts.

Drive accountability through meeting agendas, action trackers, inspections, and closure of corrective actions.

Lead incident investigations, root cause analyses, and corrective/preventive action planning.

Coordinate emergency preparedness drills, site safety stand‑downs, and refresher training.

Actively engage with Thrivers on the FC floor; lead Gemba walks, safety observations, and behavioral audits.

Promote recognition of positive safety actions and build a culture of “No Broken Windows” standards by celebrating defect visibility and making decisions driven by science.

Track and analyze safety performance (TRIR, near‑miss closure, audit results, corrective actions, training completion, and SOP adoption).

Recommend process improvements using data‑driven analysis.

Qualifications Bachelor’s degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, or a closely related field; 5-7 years of progressive safety experience in distribution, fulfillment, food, or manufacturing environments.

Demonstrated success leading Safety Committee programs or equivalent employee‑led safety initiatives.

Proven ability to partner with local health authorities and emergency response teams.

Strong leadership, facilitation, and communication skills with the ability to engage both hourly employees and senior leaders.

Experience working directly with FDA, USDA, and other food‑related regulatory agencies (preferred).

Must reside or be willing to relocate within a 45‑minute drive of Batesville, IN to ensure site coverage and responsiveness.

Regularly engaged on the FC floor; required or obtained within 3 months): OSHA General Industry, Hazard Communication (GHS), Slips/Trips/Falls Prevention, Emergency Action Plans, Lockout/Tagout Awareness, PPE, Ergonomics, CPR/AED, First Aid, Bloodborne Pathogens, Active Shooter Preparedness.

Benefits Comprehensive health benefits (medical, dental, vision, life, and disability)

Competitive pay + equity

Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well‑being platform

Free Thrive Market membership and discount on private‑label products

Casual atmosphere and great people to work with

Salary may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business‑related factors.

Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!

We are a community of more than 1 Million+ members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer.

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you need assistance or accommodation due to a disability, please email us at View email address on click.appcast.io.