Client / Customer Care Rep

Client Service Representative
Department: Receptionists
Employment Type: Full Time
Location: New Braunfels, Texas
Compensation: $13.00 - $17.00 / hour
Description
We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Some of the responsibilities you will own in this role:

Provide friendly, quality customer care to patients and clients
Process invoices payments
Answer phones, schedule appointments, and obtain all necessary medical history
Determine the status of the patient's immunizations and tests
Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
High school diploma
Weekend availability as needed
Must be able to lift 30-50 pounds
Client service experience, preferred
Benefits

• Paid time off
• Health insurance
• Dental Insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and Career development