Part Time Server-Hotel Restaurant

In-Room Dining Server

Restaurant Requisition Number: INROO001072

Part-Time On-site Fidelity Cincinnati Cincinnati, OH 45202, USA Pay or shift range: $15 USD to $17 USD The estimated range is the budgeted amount for this position. Deliver five-star, personalized dining experiences to each room with attentiveness to guest preferences, room-specific service nuances, and dietary requirements

Maintain comprehensive knowledge of all menu offerings, including our premium spirits, signature cocktails, and exclusive supper club dishes, enabling you to provide thoughtful recommendations to guests

Perform thorough quality checks on each order, ensuring accuracy, proper presentation, and adherence to our hotel's high standards before delivery

Provide prompt service, balancing efficiency with the luxury touch expected in a five-star establishment, always mindful of our guests' needs and schedules

Carefully set up in-room dining trays or tables according to our presentation standards, creating a refined dining atmosphere that matches our upscale restaurant setting

Engage with guests to assess satisfaction and record any feedback or requests, working closely with the culinary team to continually enhance the in-room dining experience

Maintain cleanliness and organization of in-room dining areas and equipment in accordance with health, safety, and service standards

Handle guest concerns or service challenges with tact and efficiency, ensuring that each guest feels valued and respected

You can work well with culinary, restaurant, and housekeeping teams to coordinate timely and seamless in-room dining service.

You have a minimum of 2 years in a high-end dining or in-room dining setting; experience in a luxury or boutique hotel environment is highly preferred.

50% off discount at most New Waterloo restaurants

• Health, vision + dental benefits
• Paid holidays
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Fidelity Hotels