Part-Time Head of Operations

Operations Supervisor - Custodial (working supervisor)
Work Schedule: Full-Time/ Monday - Friday, 7:00 am - 3:30 pm (this position requires driving)

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of an Operations Supervisor at Tessera include:

Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance

Flexible Spending Accounts for both medical and dependent care

11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave

Potential shared earning bonus

Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

Professional development, certifications, and training opportunities

Employee Assistance Program (EAP), and an engaging wellness program

Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking a Hard Working and Motivated Operations Supervisor with a positive attitude.

Provide hands-on supervision, coaching, and support to janitorial staff, leads, and supervisors to ensure strong performance and accountability.

Promote a positive, inclusive, and safety-focused work environment aligned with company values and contract requirements.

Oversee daily custodial field operations to ensure cleanliness, sanitation, safety, and overall quality standards are consistently met.

Conduct training, coaching, counseling, and performance management, including evaluations, probation reviews, and recognition programs.

Conduct regular quality control inspections and ensure timely corrective actions are completed.

Attend safety meetings and reinforce compliance with all safety procedures, policies, and PPE requirements.

Serve as a field leader and customer point of contact, conducting site visits and responding to service needs and requests.

Collaborate with customers and internal leadership to ensure satisfaction and contract compliance.

Assist with administrative functions including reporting, scheduling, job orders, and documentation.

Maintain accurate records related to timekeeping, attendance, training, evaluations, incidents, and operational reporting.

Manage supplies, inventory, equipment, and company-issued property including keys, vehicles, and devices.

Safely operate and oversee janitorial equipment and ensure proper use of cleaning chemicals and PPE.

Support floor care and custodial duties in the field as needed to maintain service levels.

Partner with vocational and support staff on training, development, and program participation.

Maintain flexibility to work varied schedules including days, nights, weekends, and holidays.

2+ years of custodial, janitorial, or facilities operations experience required.

Strong knowledge of custodial procedures, floor care equipment, and cleaning chemicals.

Understanding of workplace safety standards, PPE use, and compliance practices.

Strong communication and leadership skills with the ability to work effectively with employees, leadership, and customers.

Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook).

Ability to work in a fast-paced environment and manage multiple priorities.

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information:

Must be able to obtain and maintain applicable security clearances and installation access. Tessera complies with Spokane County's Ordinance C36666 (Ban the Address), your application can include a PO Box, mailing address or another address where you could receive mail if needed. Your physical address is not required as part of the application. If you prefer not to provide an address at all as part of the application, please write: "do not wish to provide" in the address line and you can use Spokane, WA 99202 for city, state and zip code.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify

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