Head of Products - Remote

Product Manager - Digital Operations

Location: Can be anywhere within the United States

Hybrid- Currently contractors are remote but whenever HR enforces they need to be prepared to come in two days a week.

Must Have Skills (Most Important):

Prior experience with digital operations, ecommerce, website design as a product owner/product manager

Executive grade presentation skills to tell an impactful story

Experience working with the field and operations to coordinate adoption of projects

Experience creating digital journeys for ecommerce transactions in agile environment

Experience with customer escalations, creating tickets based on voice of customer and working with IT teams to implement

Data driven with ability to analyze, understand and decipher insights from available analytics

Use tools like Adobe Insights and other reporting and analytics tools like Glassbox

Ability to identify, troubleshoot, and resolve problems across the digital ecosystem

Exceptional communication skills; written, oral and presentation

Job Duties:

Manage active sales funnel and monitor performance and log any experience issues in Jira. Work with GTS to resolve and prioritize the issues

Understanding and balancing the needs of the business and the digital audience, youll create a highly engaging digital user experience to achieve our marketing goals

Youll craft the vision and lead the innovative User Experience (UX) design that will provide the best user experience across all our platforms. Because here, better matters

Education/Certifications: 4 year College degree

Logistics: Shift: 9-5

The position is open to Basking Ridge, Irving and Atlanta locations

Samprasoft