Head of Operations & Business Management

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The COE Director-Operations is a critical enabler of Legal and Insurance operations. They have the proven ability to plan and manage operational processes for maximum productivity using Lean and other world-class operations techniques. The COE Director- Operations partners with executive COE leaders to set strategic operational goals and execute these goals in a timely manner.

Owns the operational strategy and full-year performance of the COE, translating Legal and Insurance business segment strategy into multi-year functional plans with measurable objectives.

develops, coaches, and builds a strong management bench, owning succession planning and leadership capability across the COE.

Holds full accountability for the COE's budget and financial results, partnering with Sr. Leadership on financial and budgetary planning and allocating resources to optimize productivity and cost.

Builds a culture of continuous improvement, championing change and applying Lean, Six Sigma, and other world-class methodologies to eliminate defects and drive value to customers.

Sets and evaluates performance standards for the COE, empowering leaders to make decisions and own outcomes while working through the most challenging or complex situations.

Drives results by motivating the management team to meet or exceed targeted metrics, holding leaders accountable for timely project completion and performance targets.

Makes data-driven decisions by analyzing operational data and generating insights and reports that keep COE and executive leadership informed on progress.

Communicates strategic vision and influences across functions, building trust, aligning teams to organizational initiatives, and inspiring others to follow.

Builds and maintains strong relationships with customers, employees, and stakeholders, sustaining a customer‑centric focus on the highest quality standards.

Bachelor's degree in management, Business, Engineering or related field preferred

Lean Principles, Six Sigma, or Quality Management background preferred

Strong computer skills; proficient in Microsoft Office and Google Suite

Demonstrates understanding of end-to-end business process knowledge

Experience implementing process improvements.

Completion of organization identified training modules, as required

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. This role is eligible for bonus/commission, and the range below is inclusive of those targets.

The estimated total cash compensation range for this role is: $161,040-$189,480 USD.

The estimated base salary range (not including bonus/commission) for this role is: $134,200-$157,900 USD.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. For more information about how we collect and use your data, please review our Privacy Policy.

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