Receptionist Front Desk @ Insurance Agency

Our client, a leading Insurance Company is looking for Front Desk Representative and This is for an initial duration of 04 Months Contract - Sunrise, FL
Front Desk Representative
Duration: 04 Months Contract
Position Type: Hourly Contract Position (W2 only)
~ Onsite-candidate to be bilingual: Spanish & English

Responsible for the timely verification of medical insurance benefits
Verify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visit
Coordinate with patients regarding their insurance benefits and medical provider program
Assist in cross-training new personnel on front desk duties
Answer phones promptly and courteously, handle requests and inquiries, or route as appropriate
First point of contact between patient and office.
Greet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiries
Communicate with the Doctor and Office Manager of scheduling changes and updates
Maintain office inventory and equipment by ordering necessary supplies
High School Diploma

• 1-2 years of Customer Service experience
• Ability to handle and diffuse patient complaints and disagreements
• Experience navigating Electronic Medical Records and Outlook
• Bilingual English/Spanish (if requested)