Head of Retail Department

Management in Training (MIT) - Hot Deli Department Manager
99 Ranch Market is one of the largest Asian supermarket chains in the United States, with over 70 store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, New Jersey, Virginia, and more! We are passionate and honored to shape the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expands, we have new positions open. The Management in Training (MIT) position is a short‑term transitional role that provides employees with work assignments and training opportunities to prepare MITs to be promoted to retail store's Hot Deli Department Manager. From the start date in the Management Training Program, it may be possible to progress to a management position within approximately 3‑5 months, depending on the trainee's prior experience and performance and learning progress during the program. To participate, the trainee must meet the qualifications of the Hot Deli Department Manager listed below.

Hot Deli Department Manager Responsibilities

Overall Department Operation - Oversee the operation of the Hot Deli department starting from product preparation, product display, material distribution, and inventory control to increase product exposure and process efficiency for higher sales.

Customer Service - Ensure department team members provide excellent customer service, identify any issues early and propose action plans, and encourage and respond to all customer suggestions and complaints to increase optimization.

Sales & Financial Performance - Drive department sales to achieve targets, control labor and stock loss, analyze sales data, control costs and meet company financial projections.

PI Count & System Usage - Use the company system to track product sales and inventory, ensure accurate inventory numbers, and efficiently conduct the monthly physical inventory count.

train employees in equipment operation, product handling, presentation, and rotation.

Omni & HQ Support - Assist in supervising and performing Omni channel services and initiatives and all accounting, administrative, maintenance, and marketing duties, including identifying efficient and productive weekly marketing plans to maximize sales.

check product quality and quantity when receiving.

Stocking & Processing - Distribute, refill, and rotate deliveries, products, and stock room using FIFO methods; manage cutting, trimming, and packing of products into saleable sizes and labeling to reflect accurate pricing.

Display - Manage and decorate stores with attractive product displays and proper signage to showcase freshness and quality; create and distribute promotional materials; Cashier & Product Return - Lead and execute all cash handling and product return procedures; Compliance, Loss Prevention, & Reporting - Control, safeguard, and monitor all store department assets; help implement company policies and procedures; resolve accidents, urgent notices, and other violations or incidents; Safety - Maintain and ensure safe and sanitary working environments throughout the store and department; comply with internal procedures and safety codes to meet federal, state, and local regulations.

Maintenance - Maintain and clean equipment, machines, and appliances regularly; monitor equipment temperature; keep accurate logs per company policies, state food safety, and health regulations.

Sustainability - Manage expiration dates of products, remove expired items, order new ones to replenish inventory.

Bilingual in English/Mandarin, English/Cantonese, or English/Spanish preferred.

Ability to work assigned schedules, including weekend and holidays.

Currently possess or have the ability to possess a Food Handler’s certificate.

Knowledge of food production process, product lines, and labeling.

Knowledge and understanding of employment laws, including compliance with federal, state, and local requirements.

Ability to inspect and evaluate the quality of products.

Proficient with computer programs and software to enter data and process information.

Ability to lift up to 50 pounds at times or more with appropriate equipment.

Employment Type: Full Time

Salary: The pay range for this job starts at $23 per hour during the training period. After the final assessment, promotion from hourly to exempt employee is possible. Store Location: 1920 W Chandler Blvd., Medical, Dental, Vision, and Life Insurance

401(k) Retirement Savings Plan with 4% Company Match

Tawa Group dba 99 Ranch Market, is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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