Receptionist-Administrative Position- Full Time

Associa Sierra North is currently looking for an Administrative Assistant to support our Reno, Nevada branch operations. The Administrative Assistant will be responsible for assisting with office activities and administrative tasks. Our Administrative Assistants provide customer service support and work closely with the Community Managers. Under moderate supervision, work may involve contact with homeowners and board members. This is a great role to enter the Association Management industry and provides growth opportunities within our organization.

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance and support with wellness and development initiatives, and more. Update and file association documents for Community Managers.

Arrange for the delivery and pickup of documents from storage when necessary.

Update homeowner and association information in databases and shared files.

Process and distribute incoming and outgoing mail for the office and the Associations.

Process print jobs, scanning, and faxing as general office support when needed.

Reviews invoices for completeness/accuracy of charges and prepares payable vouchers for the manager’s approval if not completed by the Telephone Operator.

Prepares and assists community managers with monthly board packages and in-house mailings.

Assist with onsite property inspections as needed.

Provide general office support as needed.

Relieves receptionist/telephone operators on an as‑needed basis.

19 hourly pay; Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) Professional customer service skills.

Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) Partner with multiple stakeholders, for example, community managers, vendors, peers, and clients.

Alerts the receptionist of low supplies and assists in supply stocking and distribution.

Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.

Knowledge of company policies, procedures, and forms.

Must be able to prioritize, manage time, and meet deadlines.

Must be able to communicate effectively and professionally on the phone, email, and in person.

Must be able to operate general office equipment (copier, fax, phone systems, etc.).

High School Diploma or GED required.

1 – 3 years of related administration, customer service or hospitality experience preferred.

On‑site in branch. General office hours: 8:00AM – 5:00PM Monday through Friday.

Non‑Typical office environment (frequent standing, walking, talking, etc.), Overtime may be required.

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. EEO is the Law

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