Head of Operations Management (m/w/d)

CitySeed creates opportunity and expands access across our local food system, from field to shelf. We operate farmers markets, incubate food businesses, train aspiring chefs for culinary careers, operate a food service social enterprise, and facilitate wholesale farm-to-institution procurement. The Operations Manager will coordinate day-to-day operations of the organization’s building and grounds, workspaces, vehicles, technology, and safety practices. This role manages vendor relationships, coordinates space utilization and rentals, and maintains a safe, functional, and welcoming environment for staff, program participants, and tenants. This is a hands‑on, in‑person, manager‑level position at a rapidly scaling organization, with occasional evening or weekend availability required to support events and address building emergencies.

Serve as the main point of contact for workspace office systems, including supplies, building access, and organization

Manage day-to-day safety and cleanliness of interior and exterior areas, including offices, conference rooms, and exterior lot, with oversight of interior and exterior cleaning services

Order and maintain inventory for office and building supplies

Coordinate furniture, AV, and heating/cooling setup and breakdown for internal and external meetings and events

Facility and Fleet Management

Maintain day-to-day operations of 162 James Street and liaise with facilities staff at two program sites to support program operations

Oversee a preventative maintenance schedule for building mechanicals and schedule routine inspections

Manage building systems vendors for regular service and emergency repairs

Maintain fire and security alarms, including monitoring, testing, and managing codes and access, coordinating with vendors for service and repairs, and continuously improving building safety and security

Manage CitySeed's vehicle fleet based on recommended maintenance schedules

Complete light-duty repairs and installation (e.g. mounting fixtures, patching, small equipment installs) and coordinate with contractors for larger jobs

Prepare facilities for changing weather conditions and address weather-related facility needs

Install and maintain interior and exterior building signage

Coordinate all permits and annual certifications necessary for building occupancy and operation

Draft and administer lease agreements for long-term tenants and short-term rentals, and manage relationships with and maintenance requests from tenants and renters

Develop and manage the annual facilities budget in collaboration with CitySeed leadership

Technology and Administrative Systems

Serve as main point of contact for hardware and software equipment inventory management, maintenance, and troubleshooting, including IT service and support

Track and maintain hardware, software, and technology needs, including phones, printers, and wifi, and research solutions as needs change

Maintain communication systems, including phones, email, and internet, in optimal working order

Provide building and IT support for staff onboarding and offboarding, e.g. building access, workspace setup, and technology setup and return

Manage View email address on click.appcast.io email account

Support regulatory compliance filings and deadlines, and maintain centralized compliance documentation

Associate's or Bachelor's degree preferred, or equivalent combination of education and experience

At least 3 years of experience in operations, administration, IT, facilities, or a related field

Demonstrated experience managing office systems, vendor relationships, and administrative processes

Strong organizational skills and ability to manage multiple projects and priorities simultaneously

Comfortable with hands‑on work and able to perform light physical tasks related to office and facilities upkeep

Valid driver's license and ability to travel locally

Availability for occasional evening or weekend work to support events or address building emergencies

supplies, equipment, furniture)

Ability to climb ladders and reach overhead to install signage, fixtures, and equipment

Ability to stand, bend, kneel, and move throughout the building and grounds for extended periods

painting, patching, mounting, minor installations)

CitySeed offers 401(k) matching, dental and vision insurance, Dependent Care FSA, long term disability coverage, and life insurance.