Head of Business Operations and Project Management

Job Req ID: 29977About Supermicro:Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:The Data Center Solutions Business Operation Project Manager will be part of a growing, dynamic, highly focused team responsible for developing new or existing opportunities in the global IT market. The Data Center Business Operations Project Manager will support the DC Business Operations Lead Manager in executing the day-to-day business operations activities required to support Data Center Services customer engagements. This role will help maintain structure, documentation, follow-up, and coordination across customer intake, legal contract tracking, quote readiness, SKU support, project status updates, and cross-functional action items. This position is designed as a hands-on business operations project management role. The individual will help execute the operating cadence, maintain trackers, prepare materials, coordinate stakeholders, and ensure required information is collected accurately and on time. Essential Duties and Responsibilities:Day-to-Day Business Operations Support: Maintaining workstream trackers, action logs, follow-up lists, meeting notes, and status updates across active Data Center Services opportunities and projects.Customer Intake and Qualification Support: Assist with customer intake forms, qualification questionnaires, requirements summaries, customer information packages, and internal handoff documentation.Contract Operations Support: Track MHSA/MSA/SOW status, redline checkpoints, stakeholder inputs, submission details, and follow-up actions with legal, business, accounting, and program teams.Quote and SKU Coordination: Help gather quote assumptions, commercial details, service SKU inputs, pricing support information, and customer-specific requirements needed for quote package readiness.Project Coordination and Follow-Up: Coordinate next steps across internal teams, track owners and due dates, document blockers, and escalate open items to the Lead Manager when decisions or leadership support are needed.Qualifications:Bachelor’s degree in Business Administration, Operations Management, Information Systems, Project Management, Engineering, or related field; equivalent experience may be considered.2-5 years of experience in business operations, project coordination, program support, sales operations, contract operations, or related operational support roles.Strong organizational skills with the ability to manage trackers, follow-ups, meeting notes, status updates, and multiple concurrent workstreams.Ability to work with cross-functional teams and communicate clearly with internal stakeholders across sales, legal, finance, procurement, technical, and operations groups.Strong attention to detail and follow-through, especially when collecting requirements, tracking document status, and preparing business operations materials.Proficiency with Microsoft Office tools, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint/OneDrive, and tracker-based reporting.Ability to summarize operational details into clear written updates, action items, and project status notes.Comfort working in a fast-paced environment with changing priorities, customer-facing deadlines, and leadership visibility.Salary Range$72,000 - $150,000EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.