Loan Originator/Processor

Responsibilities Provide support to the lending areas by reviewing the accuracy of consumer and mortgage loans from conditional approval to closing.

Take applications, arrange consumer credit transactions, assist consumers in applying or obtaining consumer credit, offer or negotiate consumer credit, and obtain or make an extension of consumer credit for another person.

Contact customers directly to obtain conditions placed by lender or underwriter.

Review all required support materials, such as titles and flood certifications, to prepare files for closing.

Prepare required loan documentation for approved loan applications such as disclosures and Form 4506T.

Serve as a resource and provide support to customers, branches, and lending staff as needed.

Contact customers to collect and review additional information as necessary.

Answer phone calls in queue as well as on the personal line to assist customers.

Collect and review most conditions placed on loan by lender or underwriter.

Advise customers regarding changes in rate and term.

Requirements High school diploma or GED required

0+ years’ experience required

Detail‑oriented

Ability to handle a heavy workload, multitask, and meet stringent deadlines

Strong oral and written communication skills, with the ability to interact effectively with all customers, both internal and external

Strong PC skills

Flexible work schedule (rotation of nights and/or weekends as required)

Working knowledge and understanding of regulations from different states

Real estate experience preferred

Document handling experience preferred

Loan processing experience preferred

Home equity sales experience preferred

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