Liability Claim Adjuster

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. Increase your earning potential with a $2,500 Sign-On Bonus! This is a HYBRID position based out of our Richardson, TX office.

Work schedule/hybrid structure: Core hours are Monday - Friday, 8:00 AM to 4:30 PM CST – 3 days In-Office/week . Flexibility may be needed to support early or late shifts based on business needs.

Orientation period (Training and Transition Schedule – 6 months): Monday – Friday, 8:00 AM to 4:30 PM CST; up to 4 days In-Office/week until fully oriented.

Come grow with GEICO’s Casualty Claims Team! We’re in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience, in private passenger automotive liability claims, looking to help deliver world-class service to our clients.

In this role, you will have an opportunity to work with a thriving team of professionals experienced in attorney represented automobile liability claims. As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key. Your team will manage complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions—through both settlement and litigation. You will play a pivotal role in delivering operational excellence by resolving claims with the highest level of customer service. Minimum three (3) years of highly successful Bodily Injury claims handling experience
Must have prior private passenger automotive liability claims experience
Must have an active Adjuster license at time of hire
Litigation handling experience, preferred but not required
Outstanding customer service and professional communication skills, both oral and written
Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
Proficient computer skills with ability to function in all Microsoft Office Programs
GEICO offers a hybrid work model that is designed to support flexibility. This position will have in-office requirements 3 times a week after successful completion of the orientation period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.
Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process
Assure coverage for each loss and all policy provisions before processing payments
Investigate all aspects of the claim to determine liability percentage and legal responsibility
Identify and evaluate claims indicators of fraud and escalate as appropriate
Utilize all claims tools provided to properly evaluate liability and extent of damages
Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict.
Submit requests for authority on evaluations that exceed your personal, assigned authority
Adjust reserves adequately on all new and existing claims
Participate as an active member of claims forums as required
Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings
com email address and will never ask you for financial information during the hiring process. litigation, auto liability, liability claims, bodily injury, casualty

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The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company.