Service Concierge Customer Support Position
Life Time Fitness
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition.
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Serves as a key point of contact for new membership sales and member retention interactions.
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education
High School graduate or equivalent
Years of Experience
Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations
Complete Retention Specialist Certification within 60 days of hire
Passion to serve others
Effective communication skills
Preferred Requirements
Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
#J-18808-Ljbffr
$20 per hour
Membership Services Concierge - Part Time We are seeking an energetic and friendly Part-Time Membership Services Concierge to serve as administrative support to the Membership & Marketing Department. In this vital role, you will provide outstanding customer service, manage...SuggestedHourly payTemporary workPart timeWork at office$20 per hour
Gleneaglesdelray in Delray Beach, FL is seeking a friendly Part-Time Membership Services Concierge to support the Membership & Marketing Department at the front desk. You will deliver outstanding customer service, manage a multi-line phone system, handle administrative...SuggestedHourly payPart time- ...Beach seeks a friendly Member Receptionist to welcome members and guests, manage inquiries, assist with reservations, and support membership projects while upholding our high service standards. This role requires a polished appearance, strong organizational skills, and...SuggestedWeekend workWeekday work
- ...Membership Concierge III The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the...Suggested
Life Time Fitness
Boca Raton, FL3 days ago - ...Massage and Facial Spa is seeking a guest-focused Spa Associate in Boca Raton, FL to welcome clients, explain services, and promote memberships while delivering a five-star experience. Your role is pivotal in creating memorable visits and fostering client loyalty, with...SuggestedShift work
- ...Club in Boynton Beach, FL is seeking a front-line member services role focused on acquiring and retaining members. You will promote membership programs, process purchases, and deliver friendly, efficient service to every member. You’ll drive sign-ups through energetic...Weekly pay
- Jumptwist Ninja Academy Llc is seeking a friendly Front Desk Associate to greet guests, direct inquiries, and manage a busy front desk at our Boca Raton location. You’ll contribute to a welcoming environment while handling tours, payments, and class scheduling with accuracy...Flexible hours
- We are looking for an experienced and passionate Host to join our team. THRōW Social and Kick Axe is one of the most exciting things to hit the country and we want you to be part of our team! We offer a one-of-a-kind concept with an amazing food and beverage selection,...
The Ginger Brands
Delray Beach, FL3 days ago - ...have customer service experience, strong interpersonal skills, and a passion for fitness. Additionally, they should be flexible with working hours. Competitive pay and various benefits, including free gym memberships, are offered. #J-18808-Ljbffr Dormont Manufacturing CoDaily paidFlexible hours
- ...Position Summary: The community concierge is the first contact for all visitors as well as the support person for administrative tasks. This position requires creating an excellent experience for everyone who enters and/or calls the community through professionalism...Work at office
HARBORCHASE OF VENICE
Boynton Beach, FL4 days ago - ...Concierge -PRN/Floater Join Our Team: Concierge at Premier Senior Living Community Are you passionate about making a difference in the lives of seniors? Do you excel at providing top-notch customer service with a smile? Our vibrant senior living community in Sarasota...ReliefWeekend work
American House Senior Living
Boynton Beach, FL5 days ago - ...Concierge PositionLive your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team...Local areaShift work
Lifespace Communities
Delray Beach, FL6 days ago $18 - $23 per hour
...Facility: Isles of Boynton Nursing and Rehabilitation Center Position: Concierge Location: Boynton Beach, Florida Shift: Full-Time 11am-7:30pm Salary: $18–$23 per hour About the Role: Isles of Boynton Nursing and Rehabilitation Center is seeking a warm, compassionate,...Hourly payFull timeTemporary workWork at officeRemote workShift workExcelsior Care Group
Boynton Beach, FL4 days ago$20 - $21 per hour
...Member Concierge St Andrews Country Club Property Association - Boca Raton, FL 33496 Overview Salary Range $20.00 - $21.00 Hourly... ...support to communications staff Provide assistance to the membership and or guests for the following; assist with printing of e-...Hourly payFull timeWork experience placementLocal areaImmediate startSt Andrews Country Club
Boca Raton, FL4 days ago- ...Health Medical Group (BHMG), part of Baptist Health South Florida (BHSF), is seeking to employ a Primary Care Physician to join its Concierge Medicine Program in Palm Beach County. This unique opportunity offers physicians the ability to build meaningful, long-term...Full time
Baptist Health
Boynton Beach, FL1 day ago $15 per hour
...to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Unarmed Concierge in Delray Beach FL you will serve and safeguard clients in a range of industries such as Residential and more. As an Unarmed Patrol...Full timeWork at officeLocal areaShift workAllied Universal
Delray Beach, FL7 days ago- Woodfield Country Club in Boca Raton is seeking a F&B To-Go Concierge . The F&B To-Go Concierge is responsible for processing the food... ...Demonstrate the ability to build relationships, recognize membership by name and retain member preferences. Answer incoming telephone...Full timeTemporary workPart timeImmediate startFlexible hours
Woodfield Country Club
Boca Raton, FL10 days ago $16 - $17 per hour
...service experience and a positive attitude. We offer a competitive pay range of $16—$17 per hour, flexible scheduling, and numerous benefits including a free gym membership. Join our team and contribute to a fantastic gym atmosphere! #J-18808-Ljbffr Dormont Manufacturing CoHourly payFlexible hours$15.92 per hour
...to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Unarmed Concierge in Delray Beach, FL , you will serve and safeguard clients in a range of industries such as Residential, and more. As an Unarmed...Full timeWork at officeLocal areaShift workAllied Universal
Delray Beach, FL10 days ago- ...additional options. Competitive hourly base pay, plus tips; sales bonuses. Merit-based pay increases. Complimentary service membership. About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while...Hourly payFlexible hours
Scenthound
Boynton Beach, FL17 days ago - The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure...
- Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
HHM Hotels
Delray Beach, FL25 days ago - Quail Ridge Club in Boynton Beach, FL, seeks a Spa and Fitness Coordinator/Receptionist for a seasonal part-time role (Oct-May). You will greet members, answer phones, schedule/cancel massage and facial appointments, and handle billing/CHITS to support a professional, friendly...Part timeSeasonal work
- A health and wellness center in Delray Beach is seeking a Front of House Associate to greet and assist patients while managing their appointments and records. The successful candidate will ensure patient satisfaction and maintain confidentiality in line with HIPAA regulations...
- Hotwire Communications Ltd. seeks a New Property Launch Concierge to perform in-home surveys and assess customer needs for new launch properties in Florida. You will review existing services, recommend upgrades, and help secure orders for services in the assigned territory...Local area
$19 per hour
FirstService Residential in Delray Beach, FL is seeking a Front Desk Associate to manage resident interactions, greet guests, and monitor access with a focus on security and service. The role includes weekend shifts: Saturday and Sunday from 3:00pm to 11:00pm, and pay of...Shift workWeekend work- HarborChase of Boynton is seeking a Community Concierge to be the first contact for visitors and residents. You will greet guests, answer calls, maintain logs, and support administrative tasks with warmth and professionalism, creating an inviting environment. The role requires...
- ...Concierge Internal Medicine Physician Boca Raton, Florida Join an elite concierge internal medicine practice in beautiful Boca Raton... ...Position Highlights Concierge Internal Medicine premium, membership-based model Minimum 3 years of clinical experience required...
- Isles of Boynton Nursing and Rehabilitation Center is seeking a warm, compassionate Concierge to enhance resident experiences and support smooth admissions and discharges. You will be a key point of contact for residents and families, providing excellent customer service...Full timeShift work
- Dental Office West Delray in Delray Beach is seeking a friendly Front Desk Receptionist to join our private practice. The ideal candidate will provide excellent customer service, greet patients warmly, and manage appointments accurately. Experience with dental terminology...Private practiceWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Concierge Customer Support Position. Be the first to apply!
- sales concierge Delray Beach, FL
- healthcare concierge Delray Beach, FL
- concierge front desk Delray Beach, FL
- service concierge Delray Beach, FL
- concierge Delray Beach, FL
- airport concierge Delray Beach, FL
- concierge security Delray Beach, FL
- customer retention Delray Beach, FL
- customer satisfaction Delray Beach, FL
- customer marketing Delray Beach, FL