Head of Operations, Managed Transportation

The Operations Manager reports directly to the management of a small to large

size transportation Service Center. of LTL operations across multiple shifts within a fast-paced environment and

keep freight moving within safety and business guidelines while maintaining

strong, positive relationships with customers. have strong leadership skills and customer service focus so if you are looking

Lead, guide and direct employees to include setting goals, monitoring

performance, providing coaching, counseling and development. the management of an efficient, clean and safe LTL operation to include dock

planning and set up schedules.

• Involved in hiring, training and terminations; follow up with management on timely task completion.
• Administer and carry out assigned portions of the Service Center Business

plan as set forth by the Service Center Manager

* Manage all Service Center operations in the absence of the Service Center

Manager or Assistant Service Center Manager.

* Enforce understanding and compliance with all Company policies and

Ensure timely pickup and delivery of freight and verify freight for all

billing

* Observe loading of trucks for proper handling and distribution of freight for

Enforce all safety measures in regard to balance of freight for safe

operation of trucks

* Oversee service center operations to ensure customer satisfaction while

Direct investigations into causes of customer complaints and recommend

Assist with the coordination of drivers and assign trucks and delivery routes

for pickup and delivery of freight

* Record all pertinent information on transport of freight including time of

Conduct safety training as needed following accidents, a workers compensation

High School Diploma or General Educational Degree (GED), or any combination

Bachelor Degree preferred.

• Knowledge of all aspects of an LTL service center preferred
• Must have good computer skills (AS/400 & MS Office a plus)
• Customer Service focus
• Some travel required
• Excellent planning and organization skills
• Knowledge of hazardous materials preferred
• Must be able to work any shift including nights and /or weekends and in any

Must be able to comply with all company policies, rules, procedures and Code

written information and documents such as safety rules, operations /

Reasonable accommodations may be made to enable individuals with disabilities to

required to sit and use hands to fingers, handle, or feel or operate computers

and other standard office equipment. Reasonable accommodations may be made to enable individuals with disabilities to

employee is frequently exposed to work near moving mechanical parts and fumes or

places, with hazardous materials, and in various weather conditions. sexual orientation, gender identity, national origin, disability, status as a

protected veteran or any other characteristic protected by law. Applications are accepted online only through this

website. If you need an accommodation to apply, call the number on the website.