FULL-TIME ADMINISTRATIVE PROFESSIONAL

Administrative Assistant
Full-Time
Administrative Assistant
Youth Services, Brockton Education/Licensure: High School Diploma or Equivalent Starting Pay: $21-$26/hr dependent on education and experience Shift: Full Time, Flexible; Weekday and Weekend Availability as needed
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. Our goal is to help individuals and families achieve personal change and improve their quality of life.
These services are available during the day, as well as evenings. We offer individual, group, family services, and medication management to address diverse clinical needs. Administrative Assistant Requirements

Excellent telephone etiquette and ability to manage a busy phone system;
Ability to organize and prioritize a demanding workload while adhering to project timelines
Knowledge of basic computer skills and software programs
Understand and adhere to all applicable policies and procedures of HPAO
Administrative Assistant Duties & Responsibilities

Complete and upload SharePoint reports as assigned.
Provide clerical support to staff and Program Management.
Record, edit and distribute meeting minutes as requested by the Program Director
Attend supervision, required staff meetings, facility meetings, trainings and all other meetings as required
Participate in annual Continuous Quality Improvement and comply with Quality Assessment Report data collection requirements
Understanding of urgent care models of appointment scheduling within required timeframes.
Monitor program safety for patients during their time onsite, including reception/waiting areas, restrooms, hallways.
Ability to utilize phone technology for completing warm transfers and accessing three-way calling with interpreter services.
Administrative Assistant Qualifications:

Minimum of high school diploma or equivalent, preferred (GED)
Knowledge of Microsoft Word, Excel, Adobe Acrobat and PowerPoint programs.
Medical Insurance

• Dental Insurance
• Long & short term disability
• Discounted auto/home and renters insurance
• 403b - Retirement
• Employee Assistance Program
• Bonuses & Referral
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.