Property Claim Adjuster Trainee

Claims Inside Auto Trainee Analyst II

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

We are seeking motivated individuals to begin a rewarding career in the insurance industry as Claims Adjuster Trainees! The ideal candidates are detail-oriented, enjoy investigative work, and are passionate about helping others navigate challenging situations. This is an in-office position located at either our Charlotte or Winston-Salem, NC offices, with the next training class starting in August.

Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)

• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Analytical Decision Making, Auto Insurance Claims, Automobile Accidents, Call Center, Conceptual Thinking, Customer Service, De-Escalation, Detail-Oriented, Drafting Witness Statements, Insurance Industry, Insurance Policies, Investigative Thinking, Logical Thinking, Multitasking, Negotiation, Stress Management

Base compensation offered for this role is $22.84 -$29.57 hourly and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.)